- Report: #1315135
Complaint Review: Phenom Health - Internet
Reported By:
Extremely Annoyed -
Guyton, Georgia, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Phenom Health
Internet, USA
Web:
N/A
Categories:
Business Rating:
(0)
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Phenom Health Garcinia Lean Xtreme Ripped Off for $4.95 and don't have the product Internet
I ordered this product from an internet ad. It stated that I would pay $4.95 shipping & handling. I was not told anything else. The next day I called the number in the confirmation e mail , only to be told at that time, that by ordering the trial that I would be sent the product on a regular basis for $84. +. I advised that I didn't want the product or the trial and was told that I had to wait til I received it to get a refund of the $4.95 to my credit card account. Upon checking my credit card account, I learned that I had been charged a foreign transaction fee as well... So I have no idea where this place is located for sure... I was instructed to write a number on the package when it arrived & return it for the credit. The product took 2 weeks to arrive, so I know it had not been shipped when I called & cancelled it.
I returned the package when it arrived, unopened the way I was instructed. I waited several days, and no refund. So I disputed it with my bank. They will not refund unless the company tells them to.
I have sent this company several e mails & they keep sending me back the same automated e mail, saying that my concerns have been previously addressed....finally I got an e mail with a phone number, which I called. Bottom line, they have no intentions of refunding the money period...
Just want everyone to know about horrible customer service & don't order anything from them.
