#20
Wed, February 14, 2001
This email is a rebuttal to RipOff #4440. It was sent by A Mgr at Pizza Hut on Fry Rd, Hou Tx. (281) 578-7461 at [email protected]. .7 reasons why I will NOT be visiting Pizza Hut ever again (#4440) They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: A Mgr at Pizza Hut on Fry Rd, Hou Tx. (281) 578-7461 Their phone number: (281)578-7461 Their relationship to the company: Devotee Rebuttal: I'm a mgr at a Pizza Hut and I love Pizza Hut Pizza as long as I make it myself. I can't find a single fault in any complaints on this site. Pizza Hut treats it's customers like crap. I myself am the exception of course. The store mgr is a l*****n b***h and rarely gives credits to people even when their pizza arrives cold, wrong, or even cold and wrong. I give credit to whomever I can 'cause I would want that if the tables were turned. I do my best to make the customer happy. But the store Mgr, Gina Williams (281) 635-1134 is chums with the area Mgr and rarely gets in trouble for anything. Even when theres over a $100 cash shortage, nothing happens. An Asst. Mgr was busted by the shift Mgr Jeff on video tape and he walked away with a slap on the wrist. Gina hangs up on customer complaints, and by the way the CUSTOMER SATISFACTION HOTLINE is 1 - 800 - 948 - 8488. The way it works is you call and it filters down from top to bottom. It goes from corporate to state Mgr, to city Mgr, to area Mgr, to store computer. Always anonomus. Anyone above the store Mgr are the only ones who can access the phone #, if a call back is requested. Anyway the mgr of this store manipulates her numbers all of the time. When she is short on product she tells the cooks to cut the toppings on the pizzas, mainly the cheese. YES orders are always getting mixed up and orders taken that are not in our delivery area and then called back when it's about to be delivered and told to call another store. Gina promises employees raises and then acts as if she never said it. She wears a tounge ring herself but wont let other employees wear piercings. The area Mgr, Brenda Hicks does nothing. She only hires phone girls that she thinks are gay also so she can get a little something goin'. The only way I will eat a pizza from there is if I make it myself and open a new bag of ingredients to go on it. There are nats in the dish room that have been there since I started working there. I'm not gonna say how long for fear of discovery, but It's over a year. 1 year those nats have been there and nothing has been done. So once agian I have nothing good to say, only that their paychecks don't bounce. Be back soon with more. Pizza Guy [email protected]