Susan
Belpre,#2Author of original report
Thu, January 05, 2006
Once I contacted Platinum Benefits Group they told me I had to write them a letter explaining why I demanded a refund of the money they deducted from my checking account. I wrote the letter and also copied the letter and sent it to the Ohio Attorney Generals Office asking for their help. I received a letter from Platinum Benefits Group stating that they were with in their rights and refused to give me back my money. The Ohio Attorney General also wrote Platinum Benefits Group a letter stating they were investigating my complaint and I deserved my money back. A week later I received another letter from Platinum Benefits Group stating they had issued a refund to me and I should receive it with 15 to 20 days and they actually apologized to me for the incovenience they caused. I now have my refund! So those of you who have been ripped off by this company please write to your Attorney General and ask for help mine helped me and I received my money back!