- Report: #1246849
Complaint Review: Playphone - Internet
Reported By:
Katy Pickler -
Scottsdale, Arizona, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Playphone
Internet, USA
Phone:
866-853-9793
Web:
N/A
Categories:
Business Rating:
(0)
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Playphone Scam Alert! Playphone charged my Sprint Bill $9.99/month without me ever signing up for their service. Internet
Just noticed I have been paying $9.99/month to Playphone game service on my Sprint bill. I never signed up for Playphone. Sprint told me I have to contact Playphone directly to cancel and get a refund on my charges. I called Playhone and got a recording that my Playphone wil be cancelled and money will be credited back to me. It is impossible to talk to a customer representive or live person. The recording says you can ask for someone to call you back, but I got a call back from a computer generated message. it tells you to press 2 to speak to a live person but then you have to leave another message and the computer generated message calls you back again.
This company needs to be investigated and shut down and Sprint needs to block them from charging their customers or at least send their customers an alert.
