- Report: #710963
Complaint Review: PNC Mortgage - atlanta Georgia
Reported By:
cleocat -
conyers, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
PNC Mortgage
400 tradeport blvd., ste. 405, atlanta, ga 30354 atlanta, 30354 Georgia, United States of America
Phone:
Web:
www.pnc.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
PNC Mortgage previously National City Mortgage 3/26/11 email to PNC Mortgage I rec. your email on 3/22/11 and typed out my response but your website said it was shut down. I am typing again on Word to save it in case that happens again. Your 3/ atlanta, Georgia
3/26/11 email to PNC Mortgage
I rec. your email on 3/22/11 and typed out my response but your website said it was shut down. I am typing again on Word to save it in case that happens again.
Your 3/8/11 email said that I would get a response within 72 hours and I rec. nothing until 3/22/11 where I get this vague response that someone has contacted me (WRONG, DID NOT HAPPEN!) or that someone is researching. As of this date I have NOT rec. a specific email (although I asked that someone from the bankrupty dept. CALL ME) nor a phone call to have my ? answered.
Again, On 12/29/10 I called in two payments to catch up my payments (above and beyond our chapter 13
agreement) and was told by the c.s rep. In your bankruptcy dept. that $1,276.74 was the full amt. Owed to catch up the payments. Nothing from this payment was applied to principal OR interest only other whatever that means.
And SINCE THEN every payment posted shows it is a month behind. That is NOT CORRECT!
I need an immediate call to my cell phone
Nat. City Mortgage c.s. was better before PNC took over.
Cc: file
I rec. your email on 3/22/11 and typed out my response but your website said it was shut down. I am typing again on Word to save it in case that happens again.
Your 3/8/11 email said that I would get a response within 72 hours and I rec. nothing until 3/22/11 where I get this vague response that someone has contacted me (WRONG, DID NOT HAPPEN!) or that someone is researching. As of this date I have NOT rec. a specific email (although I asked that someone from the bankrupty dept. CALL ME) nor a phone call to have my ? answered.
Again, On 12/29/10 I called in two payments to catch up my payments (above and beyond our chapter 13
agreement) and was told by the c.s rep. In your bankruptcy dept. that $1,276.74 was the full amt. Owed to catch up the payments. Nothing from this payment was applied to principal OR interest only other whatever that means.
And SINCE THEN every payment posted shows it is a month behind. That is NOT CORRECT!
I need an immediate call to my cell phone
Nat. City Mortgage c.s. was better before PNC took over.
Cc: file
