- Report: #1382348
Complaint Review: Polarco / Thermodyne Hydrogen Appliances - Internet
Reported By:
goinggreen -
Caledon, Alabama, South Africa
Submitted:
Updated:
-
Author Confirmed
Why?
Polarco / Thermodyne Hydrogen Appliances
Internet, USA
Phone:
661-609-7902
Web:
http://hydrogenappliances.com/
Categories:
Business Rating:
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Polarco / Thermodyne Hydrogen Appliances Steve Hobby Scam artist - Sells turbines setups that are incomplete without proper and incomplete documentation. Internet
Below is summary of the events leading up to this point:
1) I contacted the seller (emailed, I have copies of everything) and confirmed that the components he was sending was complete and all I needed and that it would work with my system that I shared the details of.
2) I then purchased these components on the 20 April 2017, over 2 months ago
3) Since then (30 June 2017) I have been trying to get a wiring diagram out of the seller that should have come complete with the components
4) His responses to questions were less than satisfactory, every request I made for a wiring diagram was met with a sarcastic comment and/or I was sent a photo or video link which had nothing to do with the wiring diagram that we needed.
5) A profession installer was contracted locally and they too said they could not start work until they had a wiring diagram, this is a standard thing.
6) I even drew up a diagram for the seller to simply annotate on (as the customer i should not have to do that) but he refused to do it.
7) Eventually the seller gave me the details of the one component (battery controller) manufacturer (Bob) and told me I was "wearing him out" and to contact him directly.
8) Bob then annotated on my diagram and I passed this onto the seller to check that its correct but instead he told me he has difference of opinion with the manufacturer. Stuck.
9) I then asked the seller to please annotate (once again) on the same diagram the manufacturer I annotated on and show us how it should be connected but instead he send us a photo that was meaningless to both him and I.
10) When I informed the seller that both Bob and I don't understand the photo and that its meaningless to us and asked once AGAIN to annotate on the diagram, he refused.
Subsequently the diagram that the so-called manufacturer (Bob Greene) sent (from an email address on the same domain as the seller Steve Hobby) was checked by the installer and found to be completely wrong.
Seems these two work together scamming people and selling equipment they have no idea how to install or make work themselves, all they do is send videos of other people without proper or necessary wiring diagrams.
4 Updates & Rebuttals
BOB
lancaster,United States
JUST AS I THOUGHT. NOT AN ACTUAL CUSTOMER. NO SALE RECEIPT POSTED
#2REBUTTAL Owner of company
Sat, August 18, 2018
This phrase "Buyer beware!" is a favorte pattern of your competitor. I recognized his pattern in all these fake posts. He leaves his fingerprints in everything he rights.
Here is what Really goes on with our products.
PEAK WATTS
youtube.com/watch?v=BAcWvgrdTWo - TOM T 1642 amp peak
youtu.be/qWV5x1DSSJs HI
youtube.com/watch?v=oC1KT_BUpIk - Peper 50 amp peak
youtube.com/watch?v=R45WzahZlKM Burns
youtu.be/DJdV_jlt2r4 - Happy UK customer
youtube.com/watch?v=5qBbjOO4Z9U - Garden wind Use 24 turbine for a 10.8-30 grid tie.
youtu.be/Pvq4f6wc2Is SteveR
youtube.com/watch?v=-TPhXo-3qeA Old Time Eng compare T
youtube.com/watch?v=4u7m8A3wE5c
youtu.be/lIOSESE_Dro T
youtube.com/watch?v=XWJ_AQpfFIg
youtube.com/watch?v=iq4aOWxCUw8
youtu.be/NVOQbxqNbWY T
youtube.com/watch?v=NLhPXQTuW6U
youtube.com/watch?v=nB85xSQcEuE
youtube.com/watch?v=pk4IXV1BHJs - Garden_wind 50W
youtu.be/DJdV_jlt2r4 - Happy UK customer
youtube.com/watch?v=5qBbjOO4Z9U - Garden wind Use 24 turbine for a 10.8-30 grid tie.
youtube.com/watch?v=pk4IXV1BHJs - Garden_wind 50W at 20MPH winds
youtu.be/eNwUcUDLfEY (balance)
BOB
lancaster,United States
Post a reciept
#3REBUTTAL Owner of company
Sat, August 18, 2018
If you really bought this then post your paypal reciept.
Tim
Caledon,South Africa
NOT TO BE TRUSTED, THESE PEOPLE ARE LIARS AND BULLIES.
#4Author of original report
Thu, August 16, 2018
This is Bob's usual rebuttal to anyone calling him out and I am ashamed to say I fell for it the first time I read this on another webite: "Attempt by a competitor to disrupt our business". Bob will start slinging insults and accusations simply to muddy the waters enough to cast doubt of his guilt.
For the record I am a software developer and have never had any interest in the wind turbine business so Bob's claim that I am some kind of competitor to his company is ridicolous.
There is no gain or mileage for me to reply to this dishonest person other than to warn others not to fall in the trap of trusting this person.
Buyer beware!
BOB
lancaster,United States
Attempt by a competitor to disrupt our business
#5REBUTTAL Owner of company
Thu, August 16, 2018
We do give people video's to help them. We have sold 40,000 of these batteiers contoillers over the years and everyone figures it our pretty easy. You be the judge here our the videos. Pretty darn simple really.
DUMP MODE - http://youtu.be/2oNCDbRiXjQ
CUT MODE - http://youtu.be/JSusPX734F0
WEBPAGE http://www.hydrogenappliances.com/batteryregulator.html
