- Report: #1413188
Complaint Review: Poloniex - Wilmington Delaware
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Poloniex
Wilmington, Delaware, United States
Web:
https://poloniex.com/
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Poloniex Exchange Uncredited deposit of BTS (BitShares) Wilmington Delaware
On the November, 9th, 2017, I have made a deposit of approx. 61,500 BTS (current value ~$8000 [11/23/2017]). The deposit has not been credited to my trading account up to date, NOT even displayed as "pending".
I have filled a ticket with Poloniex #512441 which up to date has not been resolved -- at this moment it has been 15 days.
Poloniex subsequently suspended deposits/withdrawals of BTS, however, has not made any statement about the nature of the issue or ETA.
I have made the deposit BEFORE the suspension of Poloniex wallet. The deposit is recorded correctly at BitShares ledger, and is possible to be checked on BitShares Block Explorer. Correct address and memo (can be verified retrospectively).
The deposit is effectively floating in the air --if not stolen--, preventing me to withdraw or trade, and not having my assets at my disposal exposes me to the excessive risk of volatile market. Other people are affected.
