Complaint Review: Preferred Warranties Inc. - rwigsburg Pennsylvania

Here's the scenario as I can gather from the consumer/victim in this case: The dealer sold a 1993 Toyota Camry to the consumer/victim with a worn out engine. This is a fact verified by the consumer/victim, after the purchase, unfortunately, via the mechanical diagnosis. In other words, before the consumer/victim purchased the warranty, the vehicle had a worn out engine.

I don't see how the warranty company is to blame. The selling dealer is quoted as stating to the consumer/victim: "The dealer felt that PWI should pay the claim..." I bet they did, but didn't this consumer/victim ever think/realize/conclude: "Hey, this crook sold me a car with a clapped out engine."

In other words, this consumer/victim thinks that a warranty company should cover any fraud perpetrated by used car dealers and that somehow it's not the selling dealer's fault that the the dealer acquired a car with a bad engine and unloaded it on him.

Sorry, this EDitor does NOT believe the above comments were made by a satisfied consumer.

When Rip-off Report first started, critics said consumers would be filing false and misleading Reports. After reading several Rip-off Reports at random, anyone would agree, the Rip-off Reports seem to be sincere and honest, and they must have been a victim. Newspaper Reports and TV Producers alike, all agree, Rip-off Report victims are real and usually check out.

What I have found, it's the unscrupulous business or individual that was reported instigating employees or friends to file bogus satisfied consumer comments.

ED Magedson
[email protected]

I recently purchased a used vehicle from a Virginia dealer. At the time, I also purchased a Preferred Warranties protection plan, since I live 800 miles from Virginia, in Vermont. Two months after buying my car, I experienced sporadic transmission slipping and took it to my local mechanic.

His diagnosis was that I would need a new transmission--scary news, indeed! I reported the claim to Preferred Warranties and followed their instructions for follow-up. Within a week, a new (used, but in good shape) transmission was on its way from Texas to Vermont, was installed in my car, and was tested by my mechanic for road-readiness.

During that week, Preferred Warranties was in regular contact with both my mechanic and me, and I was informed at every step of the way about what to expect. Upon completion of the job, my mechanic declared that he'd never worked with as good a warranty company as Preferred Warranties. I've been driving my car for a week and it's running beautifully.

rthermore, the replacement transmission is covered for the time remaining on my 45,000 warranty, so I feel reassured about the installation of a used, vs. new part.
I have no relationship to the company, and no one asked me to provide this testimony.

I wanted to do it because I'd read the letter that's been posted by the disgruntled customer with the Camry, and it scared me to death! I'm sure his letter has done significant harm to the company's reputation and it felt only fair to me to present the other side of the story. My experience was positive and renewed my faith in used car extended warranties.

I recently purchased a used vehicle from a Virginia dealer. At the time, I also purchased a Preferred Warranties protection plan, since I live 800 miles from Virginia, in Vermont. Two months after buying my car, I experienced sporadic transmission slipping and took it to my local mechanic.

His diagnosis was that I would need a new transmission--scary news, indeed! I reported the claim to Preferred Warranties and followed their instructions for follow-up. Within a week, a new (used, but in good shape) transmission was on its way from Texas to Vermont, was installed in my car, and was tested by my mechanic for road-readiness.

During that week, Preferred Warranties was in regular contact with both my mechanic and me, and I was informed at every step of the way about what to expect. Upon completion of the job, my mechanic declared that he'd never worked with as good a warranty company as Preferred Warranties. I've been driving my car for a week and it's running beautifully.

rthermore, the replacement transmission is covered for the time remaining on my 45,000 warranty, so I feel reassured about the installation of a used, vs. new part.
I have no relationship to the company, and no one asked me to provide this testimony.

I wanted to do it because I'd read the letter that's been posted by the disgruntled customer with the Camry, and it scared me to death! I'm sure his letter has done significant harm to the company's reputation and it felt only fair to me to present the other side of the story. My experience was positive and renewed my faith in used car extended warranties.

I recently purchased a used vehicle from a Virginia dealer. At the time, I also purchased a Preferred Warranties protection plan, since I live 800 miles from Virginia, in Vermont. Two months after buying my car, I experienced sporadic transmission slipping and took it to my local mechanic.

His diagnosis was that I would need a new transmission--scary news, indeed! I reported the claim to Preferred Warranties and followed their instructions for follow-up. Within a week, a new (used, but in good shape) transmission was on its way from Texas to Vermont, was installed in my car, and was tested by my mechanic for road-readiness.

During that week, Preferred Warranties was in regular contact with both my mechanic and me, and I was informed at every step of the way about what to expect. Upon completion of the job, my mechanic declared that he'd never worked with as good a warranty company as Preferred Warranties. I've been driving my car for a week and it's running beautifully.

rthermore, the replacement transmission is covered for the time remaining on my 45,000 warranty, so I feel reassured about the installation of a used, vs. new part.
I have no relationship to the company, and no one asked me to provide this testimony.

I wanted to do it because I'd read the letter that's been posted by the disgruntled customer with the Camry, and it scared me to death! I'm sure his letter has done significant harm to the company's reputation and it felt only fair to me to present the other side of the story. My experience was positive and renewed my faith in used car extended warranties.

I recently purchased a used vehicle from a Virginia dealer. At the time, I also purchased a Preferred Warranties protection plan, since I live 800 miles from Virginia, in Vermont. Two months after buying my car, I experienced sporadic transmission slipping and took it to my local mechanic.

His diagnosis was that I would need a new transmission--scary news, indeed! I reported the claim to Preferred Warranties and followed their instructions for follow-up. Within a week, a new (used, but in good shape) transmission was on its way from Texas to Vermont, was installed in my car, and was tested by my mechanic for road-readiness.

During that week, Preferred Warranties was in regular contact with both my mechanic and me, and I was informed at every step of the way about what to expect. Upon completion of the job, my mechanic declared that he'd never worked with as good a warranty company as Preferred Warranties. I've been driving my car for a week and it's running beautifully.

rthermore, the replacement transmission is covered for the time remaining on my 45,000 warranty, so I feel reassured about the installation of a used, vs. new part.
I have no relationship to the company, and no one asked me to provide this testimony.

I wanted to do it because I'd read the letter that's been posted by the disgruntled customer with the Camry, and it scared me to death! I'm sure his letter has done significant harm to the company's reputation and it felt only fair to me to present the other side of the story. My experience was positive and renewed my faith in used car extended warranties.

Still no response from Preferred Warranties,Inc. I am now in the process of warning dealers by email in the states where the company does business.