- Report: #137951
Complaint Review: Premier Benefits A.k.a Call One Unlimted - Orange California
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Author Confirmed
Why?
Premier Benefits A.k.a Call One Unlimted
Not Obtained Orange, California, U.S.A.
Phone:
800-357-9145
Web:
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Premier Benefits A.k.a Call One Unlimted CAUTION! ALERT! TAKE THE TIME AND EDUCATE YOURSELF OR YOU COULD GET SCAMMED! Orange California *EDitor's Suggestions on how to get your money back into your bank account!
I got a call this morning stating that my number has been selected to receive $200 shopping spree which I could use @ Home Depot, Macy's or many other retailers, plus I would receive free movie passes which I could use @ AMC, Imax or anywhere else, I was transferred to another rep, and was told that I would have to pay for S/H of $3.95. She gave me her name and job ID # and instructed me to write her info on the back of my check. ( I knew from here that this was bogus but I played along and let her think I was actually doing as she instructed.)
She then proceeded to tell me to write the date 4-7-05, and the $3.95. She then asked me for the check number I was using. I played dumb and told her"Oh so, you also need the routing number and account number" She told me then that they already had the routing number and that all I would need to do is verify with their computer data.
I questioned how they obtained all my bank info. She then told me that this was a legitimate company and they work with the banks and proceeded to ask me for info. I repeatedly asked her how exactly did she get my bank info, again she stated how this was legitimate and that she could do a verbal authorization for my bank to withdraw from my account.
I told her then that I was not going to authorize anything verbally and I would be checking with my bank and that I would call her back. Very rudely she said "Fine." and hung up. HOW RUDE!!
After doing some research, my bank(which I already knew) does not give out customer info(acct.#), Home Depot had no idea what I was talking about when asked about the company....so I called "Premier Benefits" back and asked them for some additional info. Where they were located, how long they have been in business, etc.. I also asked again where they obtained my info and the rep said their Home Office had it and it was safe. This time the rep threw in the unlimited long distance calling that was part of the deal (how generous). HAH!
1. It was very difficult to understand these people(they sounded like they had Middle Eastern accents) I spoke to 4 differnet reps and not one spoke clear English (funny that they all had very American names)
2. They evaded alot of my questions and continued to say how they were legitimate.
3. WHO THE HECK DO THEY THINK THEY ARE! I wasn't born yesterday!
Needless to say, I called the FTC and gave them my info and I will not stop there! I will continue to express my experience to everyone until these scam idiots are stopped or locked up!
Who knows? Maybe they are a part of the big mess overseas that our troops are trying to stop!
I did call that company again and requested that my phone number be removed from their database, they said it would take 3 days...we'll see.
PLEASE EVERYONE..NEVER EVER GIVE OUT OR CONFIRM YOUR PERSONAL INFO OVER THE PHONE! THINK ABOUT IT! MY SINCEREST APOLOGIES TO THOSE WHO DID GET TRICKED! A LESSON LEARNED.
J
Olathe, Kansas
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out
She then proceeded to tell me to write the date 4-7-05, and the $3.95. She then asked me for the check number I was using. I played dumb and told her"Oh so, you also need the routing number and account number" She told me then that they already had the routing number and that all I would need to do is verify with their computer data.
I questioned how they obtained all my bank info. She then told me that this was a legitimate company and they work with the banks and proceeded to ask me for info. I repeatedly asked her how exactly did she get my bank info, again she stated how this was legitimate and that she could do a verbal authorization for my bank to withdraw from my account.
I told her then that I was not going to authorize anything verbally and I would be checking with my bank and that I would call her back. Very rudely she said "Fine." and hung up. HOW RUDE!!
After doing some research, my bank(which I already knew) does not give out customer info(acct.#), Home Depot had no idea what I was talking about when asked about the company....so I called "Premier Benefits" back and asked them for some additional info. Where they were located, how long they have been in business, etc.. I also asked again where they obtained my info and the rep said their Home Office had it and it was safe. This time the rep threw in the unlimited long distance calling that was part of the deal (how generous). HAH!
1. It was very difficult to understand these people(they sounded like they had Middle Eastern accents) I spoke to 4 differnet reps and not one spoke clear English (funny that they all had very American names)
2. They evaded alot of my questions and continued to say how they were legitimate.
3. WHO THE HECK DO THEY THINK THEY ARE! I wasn't born yesterday!
Needless to say, I called the FTC and gave them my info and I will not stop there! I will continue to express my experience to everyone until these scam idiots are stopped or locked up!
Who knows? Maybe they are a part of the big mess overseas that our troops are trying to stop!
I did call that company again and requested that my phone number be removed from their database, they said it would take 3 days...we'll see.
PLEASE EVERYONE..NEVER EVER GIVE OUT OR CONFIRM YOUR PERSONAL INFO OVER THE PHONE! THINK ABOUT IT! MY SINCEREST APOLOGIES TO THOSE WHO DID GET TRICKED! A LESSON LEARNED.
J
Olathe, Kansas
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out
