Leslieb
hubert,#2Author of original report
Fri, July 11, 2008
With all the time I have wasted contacting people to get my money refunded to me I finally was able to reach Beau Hobbs again and he said he never realized what was going on. He even stated that we didn't get to do my case like we should have because we never really did a conference call and discuss in complete and total detail too much about my case and that was why I requested my money back and for services to be cancelled. Beau however had no idea I was being treated the way I was by the customer service staff and when I did reach him he has done everything in his power to get my money back and set the complete record straight of when I originally called in to cancel and that papers were sent to me accidentally. Beau really is going the extra mile to get my money refunded to me even after I left him a nasty message because I really was upset about being jerked around for a month. In my opinion this was a complete and total mistake and I do feel bad about things I said to Beau and about Beau because it was my understanding by the customer service staff that he was informed and knew what was going on when apparently he didn't know at all. MY SINCEREST APOLOGIES TO YOU BEAU!!! However, i still have my problems with Adrianna and I won't go there. TO YOU BEAU HOBBS--I REALLY AM HUMBLY SORRY AND I HAVE LEARNED A LESSON IN ALL OF THIS DON'T MAKE PHONE CALLS OR EMAILS WHEN YOUR PISSED OFF!!! LOL AND I WANT TO SAY THANK YOU BEAU FOR PUTTING ME IN MY PLACE AND NOT HESITATING TO DO SO. THANK YOU FOR TAKING WHAT I SAID WITH A GRAIN OF SALT AND I REALY AM SORRY IF IT HURT YOU!!! LESLIE