- Report: #751604
Complaint Review: Premier Parking Ventures - Fort Lauderdale Florida
Reported By:
Diane -
, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Premier Parking Ventures
1000 W SR 84 Fort Lauderdale, Florida, United States of America
Phone:
877.809.3009
Web:
Categories:
Business Rating:
(0)
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Premier Parking Ventures The most unorganized, unprofessional company I have ever used Fort Lauderdale, Florida
I just got off the Allure of the Seas today. Unfortunately, I chose these clowns for parking too!
Getting picked up last Sunday was a disaster. After trying to find the "business" for an hour, I called the 800 # on my confirmation only to be told that "I'm in Tampa, I don't know where you need to go". So, I call another #, no answer, then another #. A gentleman asnwers and tells me to park at "Karu". This place looked like a seedy strip club with about 20 cars parked in a gated lot and broken Corona bottles. Ok, so we pull in and wait for 20 minutes for the "shuttle".... nothing happens. I call back and within 10 minutes, a lady showed up in her personal SUV. We got dropped off.
The real drama started this morning when I tried to reach them at 7am. Voicemail box was FULL!!!!!!!!!! I called a 3rd #. Got the shuttle bus driver... bingo, right? NO, not at all. This idiot tells me that I cannot get picked up unless I have the yellow smiley face stickers he gave us (4 ladies- me, my mom, and 2 daughters) when he dropped us off. I tried so many times to politely explain to him that HE did not drop us off, a lady did in her personal vehicle and she NEVER mentioned stickers. He said, "NOPE! I dropped you off and I did give them to you...." Then he hung up on me and would NOT answer when I repeatedly called back. This was unbelievable!
I called the 800# again and someone answered. WHEW! I explained what happened and he apologized, sent the idiot to pick us up and off we go, but not until I gave him a piece of my mind. There was another couple in the van with us who had the same complaints.
THIS COMPANY IS NOT WORTH THE MONEY. USE SOMEONE ELSE!
Getting picked up last Sunday was a disaster. After trying to find the "business" for an hour, I called the 800 # on my confirmation only to be told that "I'm in Tampa, I don't know where you need to go". So, I call another #, no answer, then another #. A gentleman asnwers and tells me to park at "Karu". This place looked like a seedy strip club with about 20 cars parked in a gated lot and broken Corona bottles. Ok, so we pull in and wait for 20 minutes for the "shuttle".... nothing happens. I call back and within 10 minutes, a lady showed up in her personal SUV. We got dropped off.
The real drama started this morning when I tried to reach them at 7am. Voicemail box was FULL!!!!!!!!!! I called a 3rd #. Got the shuttle bus driver... bingo, right? NO, not at all. This idiot tells me that I cannot get picked up unless I have the yellow smiley face stickers he gave us (4 ladies- me, my mom, and 2 daughters) when he dropped us off. I tried so many times to politely explain to him that HE did not drop us off, a lady did in her personal vehicle and she NEVER mentioned stickers. He said, "NOPE! I dropped you off and I did give them to you...." Then he hung up on me and would NOT answer when I repeatedly called back. This was unbelievable!
I called the 800# again and someone answered. WHEW! I explained what happened and he apologized, sent the idiot to pick us up and off we go, but not until I gave him a piece of my mind. There was another couple in the van with us who had the same complaints.
THIS COMPANY IS NOT WORTH THE MONEY. USE SOMEONE ELSE!
