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  • Report:  #606614

Complaint Review: Prime Cut Distributing - White Bear Lake Minnesota

Reported By:
Luke - Minneapolis, Minnesota, United States of America
Submitted:
Updated:

Prime Cut Distributing
2382 Leibel Street Suite 104 White Bear Lake, 55110 Minnesota, United States of America
Phone:
651-434-3749
Web:
Categories:
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Prime Cut was having a 50% off sale because they opened their new store in White Bear Lake.  For this, they were going door-to-door in order to drum up business.  We asked the salesperson if he could come back in a few days (after payday) and he assured us that we could post-date a check that would be held until after payday.  However, the check was cashed and the money came out of our account the next day.

When I called to tell them we no longer wanted the steaks, I spoke with Jennifer, and she said it would be no problem as long as I followed the cancellation policy - we had three business days to decide if we wanted to keep the steaks.  I sent the cancellation to them within two business days (Friday) and no one got back to me.

I called a number of times and it sounded like I was calling a daycare facility.  No one could answer my questions and I was told by Steve that he would give my information to the boss, who would return my call.  A few days later, after not hearing back, I called again and this time spoke to Kevin.  He said that what Steve said doesn't make sense because Steve is the main boss.

My calls go unanswered and I just want my money back because of the shady business practices and the unwillingness to work with a consumer that trusted this company in the beginning.


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