Kthomas
austin,#2REBUTTAL Individual responds
Tue, October 19, 2010
I was alerted by my company, profitfuel, that this report showed up online in reference to me. The best part about this is how not me the complaint is.
First of all, I am the top quality rep at profitfuel, meaning I have less cancels and my accounts stay longer because I set the right expectation.
I have never said that I am from yahoo, if I was going to be a sleezy salesperson I would say I was from google, google has more power in the industry....if both are a lie I would at least use the better lie.
You are a roofer? The funny thing is that I have been on a special assignment with the company for the last year, and I have spoke to no one but doctors. I am not a senior google marketing rep. I dont even know what that is and if someone calls you claiming to be, I suggest that you ask!
I not now or ever in the past have I ever said that anyones business would benefit from the services we provide. As far as my accounts are concerned, they all know that the likely hood of getting anything from ANY form of advertising is slim these days, thats why we feel our service is a true value. My clients know its possible to market with us for a year and receive nothing.
What this sounds like to me is that someone somewhere did 1 of 2 things. Number 1: someone somewhere bought something from my company and are using my name as an opportunity to attach themselves to our company, (Since my name appears in the companies employee profiles and spelling it right is hard to do). Or Number 2: Someone that didn't understand what they bought is getting upset with me instead of themselves because they didnt ask enough questions or get a full understanding before buying.
We here also track every phone call to every business and even record the agents (like myself) making these "telemarketing calls". If my company heard me saying ANYTHING like that, I would be out the door quicker than a rat in a fancy restaurant!