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  • Report:  #214546

Complaint Review: Protech Immigration Consultancy Services - Toronto Ontario

Reported By:
- Fremont, California,
Submitted:
Updated:

Protech Immigration Consultancy Services
7956 Torbram Road, Suite# 209, Brampton, Toronto, L6T 5A2 Ontario, Canada
Phone:
905-790 5662
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
have requested for Immigration services from Protech Immigration to apply for Canadian PR on my behalf. I had pain fees in total of approx USD 3,000 including the application fees. The process started sometime in Dec 2001. Due to Protech Immigration negligence and incomptetence at immigration matters my application had been rejected in Nov 2004. Since then I had been requesting the firm to return my application fees. Everytime I call their office they put me on hold for 30 minutes and then forward my call to a generic voicemail. I had contacted them through all possible ways to get my money back. As the last resort I'm making a complaint to help me.

Roshan

Fremont, California
U.S.A.


5 Updates & Rebuttals

Roshan

Fremont,
California,
U.S.A.
Re: Protech Immigration Consultancy Services Fruadulent Immigration Services For Canada ripoff Toronto Ontario

#2Author of original report

Thu, November 02, 2006

Please don't use Protech Immigration Consultancy Services For Canada. They will rip you off for $3000 and don't do anything to help you gain your permanent residency visa for canada. I had a friend who applied by himself without using any lawyer's help and he got his application approved within two years. It took me more than 4 years and even after that it got rejected. This firm won't represent you well, and you will be better off applying on your own.


Protech Immigration

Brampton,
Ontario,
Canada
President

#3REBUTTAL Owner of company

Thu, November 02, 2006

The contents of the above complaint are misleading, mischievous and without any basis. The main motive of the client is to some how derive monetary benefit which is explained herebelow: Roshan retained our services on 08th November 2001 to file his application for permanent residency in Canada under the Skilled Worker category for a fee of US$ 1,900 payable in three installments payable at different intervals which stands paid. His case was filed with the Canadian Consulate, Buffalo on 20th December 2001 along with a Visa Fee of US$ 325 in favour of Canadian Consulate General and subsequently a file number was assigned to him by the Canadian Consulate vide their letter of 11th March 2002 received in our office on 15th March 2002. In order to expedite the processing of the application the file was transferred to Canadian Consulate General, Los Angeles as per their letter of 17th March 2003 received in our office on 20th March 2003. The interview of the client was scheduled at the Canadian Consulate General, Los Angeles on 10th September 2003 vide consulate letter of 16th July 2003 received in our office on 23rd July 2003. The medical papers were also received from the Consulate along with the interview letter, which were sent to Roshan thereafter. Roshan was prepared by us for the interview and had got through the interview as such was asked to deposit the Right of Landing Fee amounting to US$ 715 in favour of Canadian Consulate General vide consulate office letter of nil date received in our office on 23rd September 2003. In the mean time the client had gone through the medical tests as required by the Consulate. Probably because of some problem in the medical results of the client an additional medical test request was received from Immigration Health Services Ottawa, Ontario in a sealed cover, which was thereafter sent to Roshan for compliance some times early in December 2003. Further Roshan was asked by the Consulate vide their letter of 28th June 2004 to submit fresh police clearance from FBI and that from the California State which had expired in the mean time. These police clearances are normally valid for a period of six months from the date of issue. These documents were required to be submitted with in 90 days of this letter meaning by 26th September 2004. A fresh request for the medical tests for the client was again received from the Consulate vide their letter of 07th January 2005 received in our office on 13th January 2005 as the old medical tests which he had undergone in the period September December 2003 had expired as these are valid for only a period of one year from the date the medical tests are done. Please note that valid medical tests and police clearance are preconditions of the Canadian Consulate General to issue a Permanent Resident Visa. We never compromised in our professional approach and continued to deal with the Canadian Consulate in relation to his application for permanent residence in Canada. We managed to get him through in his personal interview at the Canadian Consulate by providing him thorough training. THIS BY NO MEANS IS A SMALL ACHIEVEMENT AND SPEAKS VOLUMES OF OUR PROFESSIONALISM. He was time and again requested to submit the documents required by the Canadian Consulate. After repeated reminders from our office to submit his fresh police clearance and medical tests as required by the Canadian Consulate General for the issuance of the Permanent Resident Visa, he failed to provide the requested documents which goes to prove that he was not interested in pursuing his application which to our mind was because of his application of Green Card in USA pending with the US authorities and as such did not want to proceed further for Canadian Immigration. Finally, despite all of our best efforts, his case was refused by the Canadian Consulate General vide their letter of 10th November 2005 due to his sheer negligence in not submitting the requested documents in time (He is totally ignorant about his case as he is mentioning in his complaint that his case was refused in 2004 instead of 2005). We would like to put it on record that we filed Roshan's application in a very professional manner which would have resulted in the issuance of the Permanent Resident Visa to him but for his willful negligence in submitting the required documents. We have efficiently responded to his and the Canadian Consulate's communications at all times. Regarding Roshan's claim of paying us US$ 3000, it is submitted as under: Roshan paid us a total of US$ 1900 in three different installments being our professional fee in lieu of services provided to him. In addition US$ 325 and US$ 715 were paid by him to the Canadian Consulate General (and not to our company as claimed by the complainant) being the Visa processing fee and Right of Permanent Fee respectively. As per clause 7 of the Agreement signed between Roshan and ourselves no refund of the professional fee is due to him as he failed to submit his police clearance and medical tests as required by the consulate. However an amount of US$ 715 being the Right of Permanent Residence Fee is refundable from the Canadian Consulate General as such Roshan may contact us and we shall make all our efforts to get him the refund from the authorities. We are proud members of BBB Canada since April 2002 and have hundreds of satisfied clients successfully settled in Canada and this is the first complaint of its kind which is baseless, mischievous and misleading. Any body who wishes to check our professional rating is encouraged to log on the official Better Business Bureau, Canada site at bbbmwo.ca For Protech Immigration Consultancy Services Ltd. K.Brar President


Protech Immigration

Brampton,
Ontario,
Canada
President

#4REBUTTAL Owner of company

Thu, November 02, 2006

The contents of the above complaint are misleading, mischievous and without any basis. The main motive of the client is to some how derive monetary benefit which is explained herebelow: Roshan retained our services on 08th November 2001 to file his application for permanent residency in Canada under the Skilled Worker category for a fee of US$ 1,900 payable in three installments payable at different intervals which stands paid. His case was filed with the Canadian Consulate, Buffalo on 20th December 2001 along with a Visa Fee of US$ 325 in favour of Canadian Consulate General and subsequently a file number was assigned to him by the Canadian Consulate vide their letter of 11th March 2002 received in our office on 15th March 2002. In order to expedite the processing of the application the file was transferred to Canadian Consulate General, Los Angeles as per their letter of 17th March 2003 received in our office on 20th March 2003. The interview of the client was scheduled at the Canadian Consulate General, Los Angeles on 10th September 2003 vide consulate letter of 16th July 2003 received in our office on 23rd July 2003. The medical papers were also received from the Consulate along with the interview letter, which were sent to Roshan thereafter. Roshan was prepared by us for the interview and had got through the interview as such was asked to deposit the Right of Landing Fee amounting to US$ 715 in favour of Canadian Consulate General vide consulate office letter of nil date received in our office on 23rd September 2003. In the mean time the client had gone through the medical tests as required by the Consulate. Probably because of some problem in the medical results of the client an additional medical test request was received from Immigration Health Services Ottawa, Ontario in a sealed cover, which was thereafter sent to Roshan for compliance some times early in December 2003. Further Roshan was asked by the Consulate vide their letter of 28th June 2004 to submit fresh police clearance from FBI and that from the California State which had expired in the mean time. These police clearances are normally valid for a period of six months from the date of issue. These documents were required to be submitted with in 90 days of this letter meaning by 26th September 2004. A fresh request for the medical tests for the client was again received from the Consulate vide their letter of 07th January 2005 received in our office on 13th January 2005 as the old medical tests which he had undergone in the period September December 2003 had expired as these are valid for only a period of one year from the date the medical tests are done. Please note that valid medical tests and police clearance are preconditions of the Canadian Consulate General to issue a Permanent Resident Visa. We never compromised in our professional approach and continued to deal with the Canadian Consulate in relation to his application for permanent residence in Canada. We managed to get him through in his personal interview at the Canadian Consulate by providing him thorough training. THIS BY NO MEANS IS A SMALL ACHIEVEMENT AND SPEAKS VOLUMES OF OUR PROFESSIONALISM. He was time and again requested to submit the documents required by the Canadian Consulate. After repeated reminders from our office to submit his fresh police clearance and medical tests as required by the Canadian Consulate General for the issuance of the Permanent Resident Visa, he failed to provide the requested documents which goes to prove that he was not interested in pursuing his application which to our mind was because of his application of Green Card in USA pending with the US authorities and as such did not want to proceed further for Canadian Immigration. Finally, despite all of our best efforts, his case was refused by the Canadian Consulate General vide their letter of 10th November 2005 due to his sheer negligence in not submitting the requested documents in time (He is totally ignorant about his case as he is mentioning in his complaint that his case was refused in 2004 instead of 2005). We would like to put it on record that we filed Roshan's application in a very professional manner which would have resulted in the issuance of the Permanent Resident Visa to him but for his willful negligence in submitting the required documents. We have efficiently responded to his and the Canadian Consulate's communications at all times. Regarding Roshan's claim of paying us US$ 3000, it is submitted as under: Roshan paid us a total of US$ 1900 in three different installments being our professional fee in lieu of services provided to him. In addition US$ 325 and US$ 715 were paid by him to the Canadian Consulate General (and not to our company as claimed by the complainant) being the Visa processing fee and Right of Permanent Fee respectively. As per clause 7 of the Agreement signed between Roshan and ourselves no refund of the professional fee is due to him as he failed to submit his police clearance and medical tests as required by the consulate. However an amount of US$ 715 being the Right of Permanent Residence Fee is refundable from the Canadian Consulate General as such Roshan may contact us and we shall make all our efforts to get him the refund from the authorities. We are proud members of BBB Canada since April 2002 and have hundreds of satisfied clients successfully settled in Canada and this is the first complaint of its kind which is baseless, mischievous and misleading. Any body who wishes to check our professional rating is encouraged to log on the official Better Business Bureau, Canada site at bbbmwo.ca For Protech Immigration Consultancy Services Ltd. K.Brar President


Protech Immigration

Brampton,
Ontario,
Canada
President

#5REBUTTAL Owner of company

Thu, November 02, 2006

The contents of the above complaint are misleading, mischievous and without any basis. The main motive of the client is to some how derive monetary benefit which is explained herebelow: Roshan retained our services on 08th November 2001 to file his application for permanent residency in Canada under the Skilled Worker category for a fee of US$ 1,900 payable in three installments payable at different intervals which stands paid. His case was filed with the Canadian Consulate, Buffalo on 20th December 2001 along with a Visa Fee of US$ 325 in favour of Canadian Consulate General and subsequently a file number was assigned to him by the Canadian Consulate vide their letter of 11th March 2002 received in our office on 15th March 2002. In order to expedite the processing of the application the file was transferred to Canadian Consulate General, Los Angeles as per their letter of 17th March 2003 received in our office on 20th March 2003. The interview of the client was scheduled at the Canadian Consulate General, Los Angeles on 10th September 2003 vide consulate letter of 16th July 2003 received in our office on 23rd July 2003. The medical papers were also received from the Consulate along with the interview letter, which were sent to Roshan thereafter. Roshan was prepared by us for the interview and had got through the interview as such was asked to deposit the Right of Landing Fee amounting to US$ 715 in favour of Canadian Consulate General vide consulate office letter of nil date received in our office on 23rd September 2003. In the mean time the client had gone through the medical tests as required by the Consulate. Probably because of some problem in the medical results of the client an additional medical test request was received from Immigration Health Services Ottawa, Ontario in a sealed cover, which was thereafter sent to Roshan for compliance some times early in December 2003. Further Roshan was asked by the Consulate vide their letter of 28th June 2004 to submit fresh police clearance from FBI and that from the California State which had expired in the mean time. These police clearances are normally valid for a period of six months from the date of issue. These documents were required to be submitted with in 90 days of this letter meaning by 26th September 2004. A fresh request for the medical tests for the client was again received from the Consulate vide their letter of 07th January 2005 received in our office on 13th January 2005 as the old medical tests which he had undergone in the period September December 2003 had expired as these are valid for only a period of one year from the date the medical tests are done. Please note that valid medical tests and police clearance are preconditions of the Canadian Consulate General to issue a Permanent Resident Visa. We never compromised in our professional approach and continued to deal with the Canadian Consulate in relation to his application for permanent residence in Canada. We managed to get him through in his personal interview at the Canadian Consulate by providing him thorough training. THIS BY NO MEANS IS A SMALL ACHIEVEMENT AND SPEAKS VOLUMES OF OUR PROFESSIONALISM. He was time and again requested to submit the documents required by the Canadian Consulate. After repeated reminders from our office to submit his fresh police clearance and medical tests as required by the Canadian Consulate General for the issuance of the Permanent Resident Visa, he failed to provide the requested documents which goes to prove that he was not interested in pursuing his application which to our mind was because of his application of Green Card in USA pending with the US authorities and as such did not want to proceed further for Canadian Immigration. Finally, despite all of our best efforts, his case was refused by the Canadian Consulate General vide their letter of 10th November 2005 due to his sheer negligence in not submitting the requested documents in time (He is totally ignorant about his case as he is mentioning in his complaint that his case was refused in 2004 instead of 2005). We would like to put it on record that we filed Roshan's application in a very professional manner which would have resulted in the issuance of the Permanent Resident Visa to him but for his willful negligence in submitting the required documents. We have efficiently responded to his and the Canadian Consulate's communications at all times. Regarding Roshan's claim of paying us US$ 3000, it is submitted as under: Roshan paid us a total of US$ 1900 in three different installments being our professional fee in lieu of services provided to him. In addition US$ 325 and US$ 715 were paid by him to the Canadian Consulate General (and not to our company as claimed by the complainant) being the Visa processing fee and Right of Permanent Fee respectively. As per clause 7 of the Agreement signed between Roshan and ourselves no refund of the professional fee is due to him as he failed to submit his police clearance and medical tests as required by the consulate. However an amount of US$ 715 being the Right of Permanent Residence Fee is refundable from the Canadian Consulate General as such Roshan may contact us and we shall make all our efforts to get him the refund from the authorities. We are proud members of BBB Canada since April 2002 and have hundreds of satisfied clients successfully settled in Canada and this is the first complaint of its kind which is baseless, mischievous and misleading. Any body who wishes to check our professional rating is encouraged to log on the official Better Business Bureau, Canada site at bbbmwo.ca For Protech Immigration Consultancy Services Ltd. K.Brar President


Protech Immigration

Brampton,
Ontario,
Canada
President

#6REBUTTAL Owner of company

Thu, November 02, 2006

The contents of the above complaint are misleading, mischievous and without any basis. The main motive of the client is to some how derive monetary benefit which is explained herebelow: Roshan retained our services on 08th November 2001 to file his application for permanent residency in Canada under the Skilled Worker category for a fee of US$ 1,900 payable in three installments payable at different intervals which stands paid. His case was filed with the Canadian Consulate, Buffalo on 20th December 2001 along with a Visa Fee of US$ 325 in favour of Canadian Consulate General and subsequently a file number was assigned to him by the Canadian Consulate vide their letter of 11th March 2002 received in our office on 15th March 2002. In order to expedite the processing of the application the file was transferred to Canadian Consulate General, Los Angeles as per their letter of 17th March 2003 received in our office on 20th March 2003. The interview of the client was scheduled at the Canadian Consulate General, Los Angeles on 10th September 2003 vide consulate letter of 16th July 2003 received in our office on 23rd July 2003. The medical papers were also received from the Consulate along with the interview letter, which were sent to Roshan thereafter. Roshan was prepared by us for the interview and had got through the interview as such was asked to deposit the Right of Landing Fee amounting to US$ 715 in favour of Canadian Consulate General vide consulate office letter of nil date received in our office on 23rd September 2003. In the mean time the client had gone through the medical tests as required by the Consulate. Probably because of some problem in the medical results of the client an additional medical test request was received from Immigration Health Services Ottawa, Ontario in a sealed cover, which was thereafter sent to Roshan for compliance some times early in December 2003. Further Roshan was asked by the Consulate vide their letter of 28th June 2004 to submit fresh police clearance from FBI and that from the California State which had expired in the mean time. These police clearances are normally valid for a period of six months from the date of issue. These documents were required to be submitted with in 90 days of this letter meaning by 26th September 2004. A fresh request for the medical tests for the client was again received from the Consulate vide their letter of 07th January 2005 received in our office on 13th January 2005 as the old medical tests which he had undergone in the period September December 2003 had expired as these are valid for only a period of one year from the date the medical tests are done. Please note that valid medical tests and police clearance are preconditions of the Canadian Consulate General to issue a Permanent Resident Visa. We never compromised in our professional approach and continued to deal with the Canadian Consulate in relation to his application for permanent residence in Canada. We managed to get him through in his personal interview at the Canadian Consulate by providing him thorough training. THIS BY NO MEANS IS A SMALL ACHIEVEMENT AND SPEAKS VOLUMES OF OUR PROFESSIONALISM. He was time and again requested to submit the documents required by the Canadian Consulate. After repeated reminders from our office to submit his fresh police clearance and medical tests as required by the Canadian Consulate General for the issuance of the Permanent Resident Visa, he failed to provide the requested documents which goes to prove that he was not interested in pursuing his application which to our mind was because of his application of Green Card in USA pending with the US authorities and as such did not want to proceed further for Canadian Immigration. Finally, despite all of our best efforts, his case was refused by the Canadian Consulate General vide their letter of 10th November 2005 due to his sheer negligence in not submitting the requested documents in time (He is totally ignorant about his case as he is mentioning in his complaint that his case was refused in 2004 instead of 2005). We would like to put it on record that we filed Roshan's application in a very professional manner which would have resulted in the issuance of the Permanent Resident Visa to him but for his willful negligence in submitting the required documents. We have efficiently responded to his and the Canadian Consulate's communications at all times. Regarding Roshan's claim of paying us US$ 3000, it is submitted as under: Roshan paid us a total of US$ 1900 in three different installments being our professional fee in lieu of services provided to him. In addition US$ 325 and US$ 715 were paid by him to the Canadian Consulate General (and not to our company as claimed by the complainant) being the Visa processing fee and Right of Permanent Fee respectively. As per clause 7 of the Agreement signed between Roshan and ourselves no refund of the professional fee is due to him as he failed to submit his police clearance and medical tests as required by the consulate. However an amount of US$ 715 being the Right of Permanent Residence Fee is refundable from the Canadian Consulate General as such Roshan may contact us and we shall make all our efforts to get him the refund from the authorities. We are proud members of BBB Canada since April 2002 and have hundreds of satisfied clients successfully settled in Canada and this is the first complaint of its kind which is baseless, mischievous and misleading. Any body who wishes to check our professional rating is encouraged to log on the official Better Business Bureau, Canada site at bbbmwo.ca For Protech Immigration Consultancy Services Ltd. K.Brar President

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