- Report: #339185
Complaint Review: Providian Credit Card - Washington Mutual - Dallas Texas
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Providian Credit Card - Washington Mutual
www.providian.com Dallas, Texas, U.S.A.
Phone:
200-3560011
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Providian Credit Card Interest Rate Raised Without Notice high interest rate Dallas Texas
I have had a Washington Mutual Credit card for about 10 years now. I never had a problem with them until the card changed over to Providian.
I had a 19% APR on the card. In the past 4 months, the APR has been increased to 33% without warning or in writing. I called to their "outsourced" call center and was told that when my credit score goes down, then my APR increases.
Hmmm...so they keep jacking up my rate , which puts more money on my credit card, which puts me over the 50% limit of my credit card, which in turn decreases my rate. I have been scammed and from what I am reading it's completely legal because of legislature.
I want to get a loan to pay it off so I can cancel it, but I can't because my credit score keeps going down. Although I have never missed a payment or payed late, I have a decreasing credit score. Which is also causing my APR on this credit card to increase as I speak.
Can anyone offer advice on getting them to decrease the rate, which I have already tried to no avail. Or how I can take legal action, I mean when does the APR stop at 100%??? I need out of this credit card and as the minimum payment keeps increasing, I can only imagine sooner or later I will be over the limit because of the charges.
Silvia
Warwick, Rhode Island
U.S.A.
I had a 19% APR on the card. In the past 4 months, the APR has been increased to 33% without warning or in writing. I called to their "outsourced" call center and was told that when my credit score goes down, then my APR increases.
Hmmm...so they keep jacking up my rate , which puts more money on my credit card, which puts me over the 50% limit of my credit card, which in turn decreases my rate. I have been scammed and from what I am reading it's completely legal because of legislature.
I want to get a loan to pay it off so I can cancel it, but I can't because my credit score keeps going down. Although I have never missed a payment or payed late, I have a decreasing credit score. Which is also causing my APR on this credit card to increase as I speak.
Can anyone offer advice on getting them to decrease the rate, which I have already tried to no avail. Or how I can take legal action, I mean when does the APR stop at 100%??? I need out of this credit card and as the minimum payment keeps increasing, I can only imagine sooner or later I will be over the limit because of the charges.
Silvia
Warwick, Rhode Island
U.S.A.
3 Updates & Rebuttals
Anonymous
St. Petersburg,Florida,
U.S.A.
They are EVIL
#2Consumer Comment
Thu, June 12, 2008
I can't stand them anymore. Every time I call, I get mean service and no one can do ANYTHING to help. My advice: cancel the card NOW and just pay the balance off over the time frame or send it to a negoitator to settle it for you, which they will do at about half the balance. They are by far the WORST possible company to get credit from!
Anonymous
St. Petersburg,Florida,
U.S.A.
They are EVIL
#3Consumer Comment
Thu, June 12, 2008
I can't stand them anymore. Every time I call, I get mean service and no one can do ANYTHING to help. My advice: cancel the card NOW and just pay the balance off over the time frame or send it to a negoitator to settle it for you, which they will do at about half the balance. They are by far the WORST possible company to get credit from!
Anonymous
St. Petersburg,Florida,
U.S.A.
They are EVIL
#4Consumer Comment
Thu, June 12, 2008
I can't stand them anymore. Every time I call, I get mean service and no one can do ANYTHING to help. My advice: cancel the card NOW and just pay the balance off over the time frame or send it to a negoitator to settle it for you, which they will do at about half the balance. They are by far the WORST possible company to get credit from!
