Complaint Review: Puppy Love Of Virginia - Garrisonville Virginia

Thanks Karen for your help in this, and I am sorry about your situation with your dog. I have spoken with Jamie, the owner, and we have worked out everything. I admit I was upset over the dog and then the first check, but we have since resolved all of our issues and I want to get on with my life, my 2 year old dog, and new dachshund. Hopefully, Puppy Love has no more hard feelings against me for filing this on the internet, as I no longer harbor any hard feelings towards them. Let's just let sleeping dogs lie.

bounced a check. You, Jamie, claim it was a bank error. Which one is it? It doesn't matter really. You are running a business. You should always have enough in your account to cover ALL expenses at ALL times. You had this dog in your care and it had distemper. That means ALL DOGS that it came into contact with are at risk of having this same disease. It is entirely possible that you have sold other dogs with the same condition. By bouncing that check, you breached your own contract! You want to see the author's vet bills? If she hasn't already, I'm sure she'd be willing to show you. Are you willing to reimburse for ALL vet bills once she shows them to you? I bought a puppy back in March from a store here in MA. Sickly when I brought him home (I just thought he was nervous about the new surroundings) and he ended up at the vets two days later. Cost? About $100.00. Three days later, rushed to the vets and kept overnight...possible Addison's Disease (currently being tested). Cost? over $400.00! Should it be Addison's? Lifetime, daily medication. My contract says the same thing as yours: no vet bill reimbursement. His is not a disease that can be easily identified and, if the shop did not know, I wouldn't even consider requesting vet bills. The pup was older when I purchased him (6 or 7 months). IF I should find out that they KNEW he had this disease (bought and then returned after diagnosis) and resold him anyway, you can bet your butt that I WILL go for the cost of the dog, all vet bills PLUS what it will cost to treat the dog because they will have BREACHED THEIR OWN CONTRACT by knowingly selling a defective product (seriously ill puppy). I won't mind doing this for the dog as I TRULY LOVE DOGS but that doesn't mean that I will allow ANYONE to screw me over for the sake of their profits! It isn't that you love animals, Jamie. It's that you are running a business and want to keep your profit margin up there. I wonder where you buy your dogs from? Puppy mills, by chance? What you and your daughter "live on" is irrelevent. You have an obligation to these animals and the people who purchase them. I stand by my previous comments. The author should sue you for all that I stated. Once again, I hope she hasn't cashed that check.

The previous rebuttal was from my cousin and EMPLOYEE of Puppy Love Jennifer Lavarine. My name is Jamie Faulhaber we are 2 completely different people. And as far as the dogs death i am terribly sorry for all the heartache this must have caused you but i do have a contract for that very reason that says if a puppy becomes ill it should be returned to me immediately. (And as far as the distance falls church is only approx. 35 miles from stafford. And could be quickly traveled.) And that i will not reimburse for vet bills because yes i am a business but no i do not make tons of money and do have bank errors every now and then. And vet bills can climb very quickly when it comes to dealing with a sick puppy. And that is why i offer to treat the pups through my veterinarian free of cost to the purchaser. Because he is a long time friend of the family's and does not make me pay an arm and a leg for good vet care. I live off of $300/week to take care of myself and my 2 children. So if i was really trying to rip people off don't you think i would sell my puppies for a lot more money and be living in luxury. But no that is not the case i do this for the love of dogs and making people happy and not have to go spend $500 or more on a pet. I think that is a RIP OFF! I would love to reimburse you for all of your vet bills and hell bring the dog back if i could. But it is not in my power and i am sorry. And as far as you being worried about your personal property etc.. i think that is just rediculous to even say. I have never been anything but cordial to you in person or over the phone and that is really uncalled for. And every time i talked to you on the phone you acted like you were understanding with the situation. And never once said any of these things to me personally. And last as far as my mother and fathers accusations against them are all false and will be proven in court so that is none of your concern. But i do back them up 100% and the Puppy Love name. As you can see i chose the name for my business as well because they have tons of happy customers and i would like to continue this. Once again i am very sorry for your loss and troubles. And hope that this matter can be resolved as much as possible. thank you--

If so, my recommendation would be to NOT cash that check. You deserve to be reimbursed for all medical bills, bounce charges AND the cost of the dog. This was not a small thing that your dog died from. Add to that the fact that they BOUNCED the first check tells me you need to push this issue even further. And to the other Jennifer- if the customer has documentation from her vet stating that the dog had distemper, your store needs to be closed down IMMEDIATELY as all of the animals in there now (not to mention any others prior to this...God only knows where the distemper came from and when)need to be checked and cleared of this very deadly and contagious health problem. The fact of the matter is you folks sold an animal that was deahtly ill while still in your care! How cruel can you be? Shame, shame, shame.....

"Jennifer", 1) who are you?!? I have dealt with Jamie and her mother Marty (although I had a contract with Jamie. I never once delt with "Jennifer". Respond to my emails and give me the truth- your real name. 2) I faxed you the last 2 days of the dog's life worth of bills from my vet. Your right, the dog died of Pneumonia WITH COMPLICATIONS TO DISTEMPER! 3) It was at the vet 5 times and innoculated for distemper on 3/12. I am looking at YOUR PAPERWORK!! Not to mention, the dog was over-medicated for it's age and size (11 wks at purchase date, 3 lbs, 4 Total Shots). 4) Fine, I got the check on Saturday- thanks. Why did your mom pay me the first time? You don't respond to my emails, only this site- you said you two share the business and your mom Marty Petrizza says it's all yours and she helps. Is this b/c she's and a Mark Petrizza have almost 90 counts against them towards animals in Stafford County, VA that you now have the business in your name? http://208.210.219.132/vacircuit/criminalnamelist.jsp;jsessionid=0000O4EA3CUIQRG5MWUBQVUHJ4I:ulnfn1uq (FYI- how do you think I found this website? B/C of Marty (Martha) and Mark Petrizza)and an article from a pet abuse website. http://www.pet-abuse.com/cases/417/va/us/1 Don't keep acting like you are the victim here. If you want to run a good business, then take a class and learn how to. 5) You live 2-3 hours away- and when I spoke with your vet, he kept telling me to bring her to him and he'd put her to sleep. From the description I gave him, she was not going to make it long (good call, I had her for 11 days, 2 days at the vet, died after 13 days). 6) Wow, $50 towards vet bills- the final bill (for 2 days) was $318. Not to mention the $128.00 for all the different medications. That's a bandaid over the bullet wound. Karen, thanks for the advise. I have notified and filed paperwork with the Mason District Gov't Center (Police Dept) (1 block from my house) about Jamie, and Martha and Mark Petrizza- that if anything happened to my current dog or new dog, home, or other property, to seek them for questioning. I am worried about my personal property so I had to file it (name, address, phone number, compliant, etc.) I will also have to forward this to them b/c I have to tell them every time I am in contact with them. I don't want anything that isn't due me (meaning the treble damages). I wouldn't have responded now if "Jennifer" or Jamie or what ever her name was hadn't kept leaving b.s. on this site. Puppy Love- stop with the lies and turning me into some kind of moron. I think I have proven who the real idiot is.

The customer has since been reimbursed for the charges she has incurred and the matter has been settled. As far as our facilities we have been checked by the state and all animals are vet checked and up to date on all vaccines before we receive them. The are also given health guar. through us for ten day basic and one year hereditary and congenital. We work with a strict line of breeders and they are all inspected by the state and USDA certified (United States Department of Agriculture) Thanks for your concerns. Jennifer

Distemper is not treatable. It is fatal and highly contagious. If this dog was sold in that condition, all other dogs you have sold and that you still have in your store need to be checked for the same disease. The only solution is to put the dog to sleep. Period. As for the check bouncing, as a business you should always have enough money available to cover your debts. To blame it on some other "customer" bouncing a check is ludicrous. My advise to the author of this report is this: if you do not pay her immediately for the purchase of the dog plus vet bills and bounce charges, she should immediately file small claims against you seeking treble damages. If you aren't aware as to what "treble damages" means, it means TRIPLE the amount of the check. You also need to be reported to the AG of your state, the Board of Health, the SPCA of Virginia and local Animal Control. Sounds like you either run a puppy mill or only purchase from them and engage in fraudulent business practices. You should be investigated for animal cruelty.

Distemper is not treatable. It is fatal and highly contagious. If this dog was sold in that condition, all other dogs you have sold and that you still have in your store need to be checked for the same disease. The only solution is to put the dog to sleep. Period. As for the check bouncing, as a business you should always have enough money available to cover your debts. To blame it on some other "customer" bouncing a check is ludicrous. My advise to the author of this report is this: if you do not pay her immediately for the purchase of the dog plus vet bills and bounce charges, she should immediately file small claims against you seeking treble damages. If you aren't aware as to what "treble damages" means, it means TRIPLE the amount of the check. You also need to be reported to the AG of your state, the Board of Health, the SPCA of Virginia and local Animal Control. Sounds like you either run a puppy mill or only purchase from them and engage in fraudulent business practices. You should be investigated for animal cruelty.

Distemper is not treatable. It is fatal and highly contagious. If this dog was sold in that condition, all other dogs you have sold and that you still have in your store need to be checked for the same disease. The only solution is to put the dog to sleep. Period. As for the check bouncing, as a business you should always have enough money available to cover your debts. To blame it on some other "customer" bouncing a check is ludicrous. My advise to the author of this report is this: if you do not pay her immediately for the purchase of the dog plus vet bills and bounce charges, she should immediately file small claims against you seeking treble damages. If you aren't aware as to what "treble damages" means, it means TRIPLE the amount of the check. You also need to be reported to the AG of your state, the Board of Health, the SPCA of Virginia and local Animal Control. Sounds like you either run a puppy mill or only purchase from them and engage in fraudulent business practices. You should be investigated for animal cruelty.

Distemper is not treatable. It is fatal and highly contagious. If this dog was sold in that condition, all other dogs you have sold and that you still have in your store need to be checked for the same disease. The only solution is to put the dog to sleep. Period. As for the check bouncing, as a business you should always have enough money available to cover your debts. To blame it on some other "customer" bouncing a check is ludicrous. My advise to the author of this report is this: if you do not pay her immediately for the purchase of the dog plus vet bills and bounce charges, she should immediately file small claims against you seeking treble damages. If you aren't aware as to what "treble damages" means, it means TRIPLE the amount of the check. You also need to be reported to the AG of your state, the Board of Health, the SPCA of Virginia and local Animal Control. Sounds like you either run a puppy mill or only purchase from them and engage in fraudulent business practices. You should be investigated for animal cruelty.

Customer was told numerous times to bring the animal back to us and she refused and said she wanted to handle everything through her vet. We have a sales contract which states all of our health guar. and it says in accordance to virginia state law that if the animal is found unfit for sale by a licensed vet that it needs to be returned to the seller immediately. It also states that seller is not responsible for any vet bills incurred but we will cover the cost through our vet within the first ten days of sale. If the puppy had been returned to us it would have been treated, not put to sleep, we use euthanasia as a last resort. We sent out a refund check along with an additional $50 to help cover the vet bills and yes the check bounced due to another customers bad check. We have spoke with her since and everything seemed to be fine and we did reissue a new reimbursement to her.