- Report: #1274360
Complaint Review: Purity products - Internet
Reported By:
Thomas -
Lillington, North Carolina, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Purity products
Internet, USA
Web:
Www.purityproducts.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Purity products Removed money from my bank account with a different card # than the one used for sample. Said they would return money. They lied. Internet
3 months after cancelling an account with Purity Products I noticed a withdrawal of $125.00 from my bank account by Purity Products. After a call to them I was told that a shipment had already been sent, but that they would go ahead and put half of the money back in my account and the other half when they got the shipment back. They gave me a # to write on the package and return it. I did. I still have received no refund and can't get anyone at Purity to speak to me in person. This may be a lesson learned, but it also hurts legitimate companies because no matter how good their product it will tough to get my bank info.
1 Updates & Rebuttals
PPResponse
Plainview,New York,
United States of America
Please Contact Us
#2UPDATE Employee
Thu, December 17, 2015
We are sorry you had this experience. We want to escalate this, review the call, and make sure this is fully resolved. Unfortunately, we don’t have enough information from your post to find the order in question. Please e-mail us at [email protected] with your preferred contact info (and/or customer or order number) and someone will be in touch ASAP.
