- Report: #1243368
Complaint Review: quality used engines - leawood Kansas
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quality used engines
4745 W 136th St leawood, 66224 Kansas, USA
Phone:
(866) 319-1643
Web:
qualityusedengines.com
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quality used engines South west engines LETS STOP COMPANIES THAT HIDE BEHIND THEIR POLICIES TO COMMIT INJUSTICE!!! leawood Kansas
I ordered an engine for my car from quality used engines, or whatever other names they used, for $1250. I received it as planned, i had tuffy auto repair installed it and replaced all necessary parts as recommended by the warraty policy. This costs me over $1300. After installation, the. Mechanic called me and told me the engine would not work due to a blown head gasket. Now lets be clear: The vehicle never left the shop. I called Q.U.E. and told them about it. They told me they do not cover head gasket, so they will not pay for it to be fixed but they can send another engine but they will not cover reinstallation. So i tried to explain to them when a customer buys an engine, he/she expects a working engine not one with a blown head gasket, and it's their resposibility to make sure all tests are done before the engine leaves and if they fail to do that so whatever time and money the customer spends in vain is on them. They told the head gasket is not technically a part of the engine. Lets be clear, nowhere on their policy its said: "IF ENGINE DOES NOT WORK, WE CAN REPLACE IT BUT WE WILL NOT COVER THE FEE YOU SPENT FOR THE INSTALLATION OF BAD ENGINE WE SOLD YOU". Nowhere it said: "HEAD GASKET OF OUR ENGINE MIGHT BE BLOWN, ITS NOT OUR RESPONSIBILTY". I dont thats fair because someone should know what they are getting theirselves into! So i asked em what if the nxt engine they send doesn't work, they said thats not supposed to happen but if it doesnt work, its over because they can only give me one exchange!! What??? So i asked them to refund me my money at least. They said there is 25% for restocking fee! Am i dreaming? Is that real life? Restocking what? Restocking a junk they shouldnt have had in stock to begin with. So basically i lost money and time to install the junk they sent me but they want a quarter of my money to just take it back!
Look people, in what world are we living? Just because someone has a policy doesnt make what they doing fair. If its not fair, its not just; therefore it shouldnt be legal. Evil is not born but created, lets not wait until they pissed off the unstable motherf# that will gun dwn everybody, lets prevent that from happening before we have an ugly situation in our history again!
