- Report: #993077
Complaint Review: QuikTrip - Arlington Texas
Reported By:
R. D. -
Richardson, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
QuikTrip
901 E Division Street Arlington, 76011 Texas, United States of America
Phone:
817-275-3245
Web:
Categories:
Business Rating:
(0)
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QuikTrip QuikTrip gas station deliberately rigs equipment to scam consumers! Arlington, Texas
I routinely drive in and out of Arlington so this is one of the most convenient gas stations for me. Tragically, they are also one of the worst. I have been ripped off TWICE at this exact location.
The first time I was using my debit card to buy gas but the card reader was broken, so I had to go inside and prepay. I then went out to pump the gas I had paid for, and a few seconds in the pump shut itself off! I had to keep squeezing it to get my money's worth.
I swore then I would never return, but I gave into the allure of convenience and returned a few more times. This last time I was ripped off AGAIN. I had lost my debit card so I had no choice but to use cash. I did just that and again, it kept shutting off.
There was a new twist this time; about 11.5 gallons in, I stopped hearing the characteristic rush in the hose. In a desperate attempt to get my money's worth I pressed on, and the counters went up until I had used up the amount I put in.
I went inside to tell management what was wrong and I was treated like an idiot. The manager claimed that I had gotten what I paid for simply because the counter inside showed it. He gave me a string of canned responses like "We calibrate our pumps frequently" and "it all comes out of one tank in the ground, so why should it matter?" all while wearing a smug little grin on his face.
Consumers, take note: this gas station is exploiting a state law requiring prepayment for gasoline to cheat you out of your hard-earned money! Do NOT buy gas here! You WILL be sorry!
The first time I was using my debit card to buy gas but the card reader was broken, so I had to go inside and prepay. I then went out to pump the gas I had paid for, and a few seconds in the pump shut itself off! I had to keep squeezing it to get my money's worth.
I swore then I would never return, but I gave into the allure of convenience and returned a few more times. This last time I was ripped off AGAIN. I had lost my debit card so I had no choice but to use cash. I did just that and again, it kept shutting off.
There was a new twist this time; about 11.5 gallons in, I stopped hearing the characteristic rush in the hose. In a desperate attempt to get my money's worth I pressed on, and the counters went up until I had used up the amount I put in.
I went inside to tell management what was wrong and I was treated like an idiot. The manager claimed that I had gotten what I paid for simply because the counter inside showed it. He gave me a string of canned responses like "We calibrate our pumps frequently" and "it all comes out of one tank in the ground, so why should it matter?" all while wearing a smug little grin on his face.
Consumers, take note: this gas station is exploiting a state law requiring prepayment for gasoline to cheat you out of your hard-earned money! Do NOT buy gas here! You WILL be sorry!
