- Report: #1418758
Complaint Review: Radiant Revive Skin Care - High Point North Carolina
Reported By:
jeanne -
wildwood, Missouri, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Radiant Revive Skin Care
2216 dunmore court High Point, 27263 North Carolina, United States
Web:
N/A
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Business Rating:
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Radiant Revive Skin Care Charged full price for what was supposed to be a Free Sample. Also, sent another one, not ordered. High Point North Carolina
As explained in other reports, about this company, they use very deceptive practices on their website. I, too, ordered what was supposed too be a free sample of the skin cream. The only charge was supposed to be $4.95 for shipping. No where on the site did it list the actual cost of the skin cream product. Nor, was any price listed on the shipping invoice. To my surprise, a few weeks later another box arrived, with the identical jar of cream, which I had not ordered.
Finally managed to talk to someone at the company.....after much heated dicussion & after I offered to retun the unwanted order (they refused the return), they agreed to refund the $89.95 charge ( I was floored at that cost). The cream product was very disappoining, would never use it again, especially at that outrageous price.
Yesterday, I received my credit card statement. They refunded the second jar, but charged me full price ($89.95) instead of the $4.95 shipping as advertised, for the orginal sample jar.
Contacted the credit card people, explained the situation & will have to wait to see how it's resolved. Count me amoung those who want to warn anyone from ordering from this conpany.
