As explained in other reports, about this company, they use very deceptive practices on their website. I, too, ordered what was supposed too be a free sample of the skin cream. The only charge was supposed to be $4.95 for shipping. No where on the site did it list the actual cost of the skin cream product. Nor, was any price listed on the shipping invoice. To my surprise, a few weeks later another box arrived, with the identical jar of cream, which I had not ordered.
Finally managed to talk to someone at the company.....after much heated dicussion & after I offered to retun the unwanted order (they refused the return), they agreed to refund the $89.95 charge ( I was floored at that cost). The cream product was very disappoining, would never use it again, especially at that outrageous price.
Yesterday, I received my credit card statement. They refunded the second jar, but charged me full price ($89.95) instead of the $4.95 shipping as advertised, for the orginal sample jar.
Contacted the credit card people, explained the situation & will have to wait to see how it's resolved. Count me amoung those who want to warn anyone from ordering from this conpany.