- Report: #833301
Complaint Review: Rainsoft - Elk Grove Village Illinois
Reported By:
Ermel -
Hamilton, New Jersey, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Rainsoft
2080 East Lunt Ave. Elk Grove Village, 60007 Illinois, United States of America
Phone:
8474379400
Web:
www.rainsoft.com
Categories:
Business Rating:
(0)
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Rainsoft Professional Water Services, local dealer in NJ Rainsoft is a deceptive inscrutable Company! Beware! Elk Grove Village, Illinois
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I am obligated in the name of justice and fair play to report the Rainsoft Co. as a very aggressive and deceptive company and in particular, one of its dealers "Professional Water Services" in NJ.
I was a victim of Rainsoft a few years ago and continue to today, but no more.
The Rainsoft salesman lied and high pressured me to purchase an outrageously over-priced water conditioner, or commonly called water softener, claiming that my water needed conditioning in order to save the house plumbing from corrosion, and soap, water, and shampoo.
He tested the water on the spot and recommended this over-priced water conditioning system on the spot for a ridiculous amount of money at the time, and if I purchased today they would discount the price about $1,000.
I fell for it and agreed, because at the time I knew no better. "Let The Buyer Beware".
Little did I know that what he called a water conditioner was just a common water softener, which Sears sold for 1/3 the price. Also, they insisted that the conditioner needed maintenance service every 2 years, to replace the resin tank and check system out, blah, blah, blah. This cost approx. $200 and keeps going up in future. I managed to go myself to the service headquarters and exchange my used tank for a fresh one once, for about half the cost, but it was too time consuming for me, so they have been doing the service last couple yrs.
I decided to do research on water softeners, and I found out that the cation resin in the tank should last 20 yrs., minimum 10 yrs. with no problem.
It seems they add carbon, which breaks down the resin prematurely, and therefore the 2 yr. maintenance call. Bastards! They create problem and fix problem, to charge you $$$
Stay away from Rainsoft, thinking about a lawsuit!!
I was a victim of Rainsoft a few years ago and continue to today, but no more.
The Rainsoft salesman lied and high pressured me to purchase an outrageously over-priced water conditioner, or commonly called water softener, claiming that my water needed conditioning in order to save the house plumbing from corrosion, and soap, water, and shampoo.
He tested the water on the spot and recommended this over-priced water conditioning system on the spot for a ridiculous amount of money at the time, and if I purchased today they would discount the price about $1,000.
I fell for it and agreed, because at the time I knew no better. "Let The Buyer Beware".
Little did I know that what he called a water conditioner was just a common water softener, which Sears sold for 1/3 the price. Also, they insisted that the conditioner needed maintenance service every 2 years, to replace the resin tank and check system out, blah, blah, blah. This cost approx. $200 and keeps going up in future. I managed to go myself to the service headquarters and exchange my used tank for a fresh one once, for about half the cost, but it was too time consuming for me, so they have been doing the service last couple yrs.
I decided to do research on water softeners, and I found out that the cation resin in the tank should last 20 yrs., minimum 10 yrs. with no problem.
It seems they add carbon, which breaks down the resin prematurely, and therefore the 2 yr. maintenance call. Bastards! They create problem and fix problem, to charge you $$$
Stay away from Rainsoft, thinking about a lawsuit!!
4 Updates & Rebuttals
Ermel
Hamilton,New Jersey,
Waste of $$$
#2Author of original report
Sat, June 28, 2014
I beg everyone not to fall for their presentation and lies, money doesn't grow on trees!
Ermel
Hamilton,New Jersey,
United States of America
Incredible Price Paid......
#3Author of original report
Fri, February 17, 2012
I'd thought I would mention the total price I paid back in 2001.
I paid $4,690.00 plus 7% tax for a lousy water softener!
Boy, was I duped!
Ermel
Hamilton,New Jersey,
United States of America
Response From Consumer..
#4Author of original report
Mon, February 13, 2012
Mr. Harmon, there are plenty of certified dealers out there with "Reasonable" Warranties, that do not charge as much as your dealers. A lifetime warranty in actuality means very little, because it is only on the tank, which is constantly being changed out anyway.
Also, if anything, I would just like a resin bead tank, instead of the carbon/resin tank. If you cannot do this then forget about it.
scott
Elg Grove Village,Illinois,
United States of America
we would like to help with your problem
#5UPDATE Employee
Mon, February 13, 2012
Hello! My name is
