Rhonda
Oakland Park,#2UPDATE Employee
Sun, June 08, 2008
In reference to the consumer from Canada about the cost for the vacation offered: The travel coordinator notified the consumer that they had won one of our complimentary cruises in their participation in a survey. The travel agent gave their presentation of the complimentary cruise awarded. They were also offered an OPTIONAL extended vacation package to go with their cruise because of the distance they were traveling for their cruise. The cost of the package is clearly stated at the time it was offered. It is then confirmed by the verifir whom produces an audio receipt for the consumer. At no time, was the package offered free. The consumer must agree to the total cost at the time of the verification process in order for it to be processed. Most of the resorts have since been remodeled. In addition, our cruise ship was most recently voted #1 by Port Magazine for quality in service and best cruise to Nassau Bahamas.