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  • Report:  #317412

Complaint Review: Ramada Plaza Resorts - Fort Lauderdale Florida

Reported By:
- St catharines, Ontario,
Submitted:
Updated:

Ramada Plaza Resorts
2419 E. Commercial Blvd. Fort Lauderdale, 33308 Florida, U.S.A.
Phone:
800-8581788
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Ramada explained this great vacation and for the price I was taken in. I had just had my first baby and knew if I didn't take advantage now I may not be able to afford a vacation any time soon. But now I realize that was a huge mistake.

First of all they told me this was all inclusive, the only cost would be our flight, port fee of $100 and gratuities. They never said we would have to pay deposits, parking fees, service charges, hotel taxes and Florida State sales tax. If I knew this then I would never have purchased this. I can't afford the extras. What did they mean by all inclusive. Liars

The second thing they promised is that we get free Disney tickets. This was also a lie.

Third thing they lied about was that we would get $1000 free shopping spree online and the address would be in my package. They lied, I never got it.

When I paid for this they said they would mail me my receipt, never got it. They say you could be refunded within 10 days, I didn't get my package for weeks.

This week I decided to look into booking the trip. I looked it up on google and realized this is a scam and phoned to get a refund. The woman on the phone was rude and said I could not get a refund. How can I not when they falsely advertised. DOES ANYONE KNOW HOW I CAN GET A REFUND?

Jennifer

St catharines, Ontario

Canada


1 Updates & Rebuttals

G0os3

Ottawa,
Ontario,
Canada
I got my full refund..and this is how.

#2Consumer Suggestion

Thu, April 03, 2008

File a complaint to The Florida Department of Agriculture and Consumer Services http://www.800helpfla.com/complnt.html Just write what you wrote in your rip-off report. it will take about four weeks to get your refund...but guarantee you will get all your money back.

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