Complaint Review: Randy at Pizza Hut - San Antonio Texas

Here's the problem with people like you: You waited a long time to get your pizza, and so to hedge your bets, you kick up a fuss over minor or imagined issues. You didn't like his appearance? Hell, he's been working in a hot, busy restaurant all night on the busiest day of the week. No gloves? Even the law stipulates that one must only wear gloves while preparing ready to eat food, as in salads and such. He doesn't need any gloves to handle your pizza boxes. As for prepping your food, he doesn't do that, and if he did, how would you know? Are you telling me that you could magically see into the kitchen and watch him make your pizza without gloves? Gimme a break. If you don't want something, don't take it out the door. That was your choice. Mistakes happen, you learn to suck it up because every fast food place in the world does the same thing. If you are getting so angsty about a pizza, it is best that you simply stay in your house and not trouble the rest of the world with your petty complaints. I hate the whole customer service demand thing -- we all know very well that kids working for minimum wage only need to give us our food. Demanding smiles or a perfect appearance is silly, it will never happen and you need to wake up and realize that. Don't bring this inflated sense of self-entitlement to a website like this, reserved for legitimate complaints.

Here's the problem with people like you: You waited a long time to get your pizza, and so to hedge your bets, you kick up a fuss over minor or imagined issues. You didn't like his appearance? Hell, he's been working in a hot, busy restaurant all night on the busiest day of the week. No gloves? Even the law stipulates that one must only wear gloves while preparing ready to eat food, as in salads and such. He doesn't need any gloves to handle your pizza boxes. As for prepping your food, he doesn't do that, and if he did, how would you know? Are you telling me that you could magically see into the kitchen and watch him make your pizza without gloves? Gimme a break. If you don't want something, don't take it out the door. That was your choice. Mistakes happen, you learn to suck it up because every fast food place in the world does the same thing. If you are getting so angsty about a pizza, it is best that you simply stay in your house and not trouble the rest of the world with your petty complaints. I hate the whole customer service demand thing -- we all know very well that kids working for minimum wage only need to give us our food. Demanding smiles or a perfect appearance is silly, it will never happen and you need to wake up and realize that. Don't bring this inflated sense of self-entitlement to a website like this, reserved for legitimate complaints.

Here's the problem with people like you: You waited a long time to get your pizza, and so to hedge your bets, you kick up a fuss over minor or imagined issues. You didn't like his appearance? Hell, he's been working in a hot, busy restaurant all night on the busiest day of the week. No gloves? Even the law stipulates that one must only wear gloves while preparing ready to eat food, as in salads and such. He doesn't need any gloves to handle your pizza boxes. As for prepping your food, he doesn't do that, and if he did, how would you know? Are you telling me that you could magically see into the kitchen and watch him make your pizza without gloves? Gimme a break. If you don't want something, don't take it out the door. That was your choice. Mistakes happen, you learn to suck it up because every fast food place in the world does the same thing. If you are getting so angsty about a pizza, it is best that you simply stay in your house and not trouble the rest of the world with your petty complaints. I hate the whole customer service demand thing -- we all know very well that kids working for minimum wage only need to give us our food. Demanding smiles or a perfect appearance is silly, it will never happen and you need to wake up and realize that. Don't bring this inflated sense of self-entitlement to a website like this, reserved for legitimate complaints.

Here's the problem with people like you: You waited a long time to get your pizza, and so to hedge your bets, you kick up a fuss over minor or imagined issues. You didn't like his appearance? Hell, he's been working in a hot, busy restaurant all night on the busiest day of the week. No gloves? Even the law stipulates that one must only wear gloves while preparing ready to eat food, as in salads and such. He doesn't need any gloves to handle your pizza boxes. As for prepping your food, he doesn't do that, and if he did, how would you know? Are you telling me that you could magically see into the kitchen and watch him make your pizza without gloves? Gimme a break. If you don't want something, don't take it out the door. That was your choice. Mistakes happen, you learn to suck it up because every fast food place in the world does the same thing. If you are getting so angsty about a pizza, it is best that you simply stay in your house and not trouble the rest of the world with your petty complaints. I hate the whole customer service demand thing -- we all know very well that kids working for minimum wage only need to give us our food. Demanding smiles or a perfect appearance is silly, it will never happen and you need to wake up and realize that. Don't bring this inflated sense of self-entitlement to a website like this, reserved for legitimate complaints.

As an adult, you should realize that everyone has bad days. He might've been a brand new manager thrown into a hectic night unprepared. As much as Pizza Hut emphasizes training and support, we get in over our heads sometimes. Your one bad experience with this one manager this one night should not be enough to make you write off Pizza Hut as a whole.