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  • Report:  #286885

Complaint Review: Ray Skillman Ford - Greenwood Indiana

Reported By:
- Greenwood, Indiana,
Submitted:
Updated:

Ray Skillman Ford
www.rayskillman.com Greenwood, 46143 Indiana, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
We purchased a 2006 car, with a warranty, in October from Ray Skillman Ford. We were told Ray Skillman likes to make customers happy and keep customers. So far that seems not to be the case. Yes, we had it checked by a mechanic before purchase. That is obviously not a guarantee.

It is too new to have so many problems.

They want us to keep taking the car to another dealership that either does not want to fix the car or can't fix the car. As a matter of fact we have another trip to the service dept. scheduled for tomorrow. I wonder how that is going to turn out.

Even getting them to agree to a loaner for more than a day was like pulling teeth.

All we want to do is trade for a similar type of a car at anotherRay Skillman dealership that is not even as well equipped, but they want us to eat $4000.00 for a car that is essentially of equal value. Or they will buy it back for about $5000.00 less than what we paid for it. My God, we have only had the car for six weeks.

How is this pleasing the customer?

Hard working people should not be subjected to this.

Mad used car buyer,

Greenwood IN

Mad used car customer

Greenwood, Indiana

U.S.A.


7 Updates & Rebuttals

Thomas

Anderson,
South Carolina,
U.S.A.
Did it ever occur to you that a late model vehicle is on the dealer's lot because

#2Consumer Comment

Wed, February 06, 2008

the previous owner didn't want it? The question then becomes WHY didn't the previous owner want it? It seems that, in this case, you found out! Do you EVER research your purchases BEFORE you spend your money? It IS your money, and it is YOUR responsibility to protect YOUR money. Consumer Reports accepts NO advertising, and also prohibits ALL commercial use of ANY of their published findings! Consumer Reports offers a tremendous amount of information about cars & trucks, beginning with their tests on the vehicles that they have purchased anonymously and ending with a reliability database derived from 1,300,000 owners' repair experiences. Isn't $4000 or $5000 worth an hour or two of your time in your public library reading Consumer Reports?


Thomas

Anderson,
South Carolina,
U.S.A.
Did it ever occur to you that a late model vehicle is on the dealer's lot because

#3Consumer Comment

Wed, February 06, 2008

the previous owner didn't want it? The question then becomes WHY didn't the previous owner want it? It seems that, in this case, you found out! Do you EVER research your purchases BEFORE you spend your money? It IS your money, and it is YOUR responsibility to protect YOUR money. Consumer Reports accepts NO advertising, and also prohibits ALL commercial use of ANY of their published findings! Consumer Reports offers a tremendous amount of information about cars & trucks, beginning with their tests on the vehicles that they have purchased anonymously and ending with a reliability database derived from 1,300,000 owners' repair experiences. Isn't $4000 or $5000 worth an hour or two of your time in your public library reading Consumer Reports?


Thomas

Anderson,
South Carolina,
U.S.A.
Did it ever occur to you that a late model vehicle is on the dealer's lot because

#4Consumer Comment

Wed, February 06, 2008

the previous owner didn't want it? The question then becomes WHY didn't the previous owner want it? It seems that, in this case, you found out! Do you EVER research your purchases BEFORE you spend your money? It IS your money, and it is YOUR responsibility to protect YOUR money. Consumer Reports accepts NO advertising, and also prohibits ALL commercial use of ANY of their published findings! Consumer Reports offers a tremendous amount of information about cars & trucks, beginning with their tests on the vehicles that they have purchased anonymously and ending with a reliability database derived from 1,300,000 owners' repair experiences. Isn't $4000 or $5000 worth an hour or two of your time in your public library reading Consumer Reports?


Lemonvictum

Indianapolis,
Indiana,
U.S.A.
ConsumerAction.gov

#5Consumer Comment

Wed, February 06, 2008

Get the book-don't get an attorney.File with BBB Auto line & your Attorney Generals Office.-Get results. Keep all documnetation and dont do business by phone. Use certified letters. Check NHSTA.gove for TSB's & recalls on your vehicle. Was this vehicle a lemon? Ask questions and dont give up


Lemonvictum

Indianapolis,
Indiana,
U.S.A.
ConsumerAction.gov

#6Consumer Comment

Wed, February 06, 2008

Get the book-don't get an attorney.File with BBB Auto line & your Attorney Generals Office.-Get results. Keep all documnetation and dont do business by phone. Use certified letters. Check NHSTA.gove for TSB's & recalls on your vehicle. Was this vehicle a lemon? Ask questions and dont give up


Lemonvictum

Indianapolis,
Indiana,
U.S.A.
ConsumerAction.gov

#7Consumer Comment

Wed, February 06, 2008

Get the book-don't get an attorney.File with BBB Auto line & your Attorney Generals Office.-Get results. Keep all documnetation and dont do business by phone. Use certified letters. Check NHSTA.gove for TSB's & recalls on your vehicle. Was this vehicle a lemon? Ask questions and dont give up


Lemonvictum

Indianapolis,
Indiana,
U.S.A.
ConsumerAction.gov

#8Consumer Comment

Wed, February 06, 2008

Get the book-don't get an attorney.File with BBB Auto line & your Attorney Generals Office.-Get results. Keep all documnetation and dont do business by phone. Use certified letters. Check NHSTA.gove for TSB's & recalls on your vehicle. Was this vehicle a lemon? Ask questions and dont give up

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