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  • Report:  #312410

Complaint Review: Razoreye Media Group - Calgary Alberta Alberta

Reported By:
- madison, Tennessee,
Submitted:
Updated:

Razoreye Media Group
1011-246 Stewart Green Sw Calgary Alberta, t34318 Alberta, Canada
Phone:
305-671-3165
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
i was tryin to find a person. it told me a positive match was found. it cost 2.95 for 3 days. after 3 days if i dont cancel it would cost 39.95 amo. i entered my card info it said no match. so i called to cancel the recorded said to cancel email at cancel razoreye.com. when i did so it said rippoff.

Rhonda

madison, Tennessee

U.S.A.



2 Updates & Rebuttals

Kelly Smith

Miami,
Florida,
U.S.A.
Postive Match Explaination....

#2UPDATE Employee

Fri, March 14, 2008

The nature of our service is to provide you with links that may enable you to obtain any particular results you are searching for. We also clearly state on our order site in the Terms & Conditions that you agreed to in order to proceed with your purchase that we cannot guarantee that all records are accurate or available in our databases. If you try searching with the Live Search feature and a match or records were not found this does not necessarily mean a match or records are not available within the service. When we search our databases as well as multiple resource links PRIOR to any client ordering, we are looking for "Positive Matches" but not exact matches. For example, you may do a search prior to ordering for "Joe Smith" and our service will find 250 Joe Smith's in our database -- but we do not know for certain whether the Joe Smith YOU are looking for is one of these 250! So, our service returns a "Positive Match" code. Since we do not know exactly what it is you are looking for, ANY exact or partial matches to your initial search criteria will come back as "Positive Match". There is a vast amount of information within the site and many links contained within the service that may be of assistance to you.. Down the left side of this page you will see a very large menu divided into logical investigative categories. This is really the "heart" of Web Detective and where all of your searches will originate. Please follow the menu on the left hand side to guide you through the many online investigative websites and databases. You will quickly see how your Web Detective membership enables you to access thousands of search possibilities around the world! We offer 24/7 support via email at [email protected] and we also offer a very easy way to cancel your membership by sending an email to [email protected] this is not a website but unfortunately many people confuse it for one. In order to continue with their purchase they must read and put a check that they agree to our terms and conditions, one of those is explaining that they need to cancel their membership within the 3 day trial period so as to not be charged the monthly membership fee of $39.95 until canceled.


Kelly Smith

Miami,
Florida,
U.S.A.
Postive Match Explaination....

#3UPDATE Employee

Fri, March 14, 2008

The nature of our service is to provide you with links that may enable you to obtain any particular results you are searching for. We also clearly state on our order site in the Terms & Conditions that you agreed to in order to proceed with your purchase that we cannot guarantee that all records are accurate or available in our databases. If you try searching with the Live Search feature and a match or records were not found this does not necessarily mean a match or records are not available within the service. When we search our databases as well as multiple resource links PRIOR to any client ordering, we are looking for "Positive Matches" but not exact matches. For example, you may do a search prior to ordering for "Joe Smith" and our service will find 250 Joe Smith's in our database -- but we do not know for certain whether the Joe Smith YOU are looking for is one of these 250! So, our service returns a "Positive Match" code. Since we do not know exactly what it is you are looking for, ANY exact or partial matches to your initial search criteria will come back as "Positive Match". There is a vast amount of information within the site and many links contained within the service that may be of assistance to you.. Down the left side of this page you will see a very large menu divided into logical investigative categories. This is really the "heart" of Web Detective and where all of your searches will originate. Please follow the menu on the left hand side to guide you through the many online investigative websites and databases. You will quickly see how your Web Detective membership enables you to access thousands of search possibilities around the world! We offer 24/7 support via email at [email protected] and we also offer a very easy way to cancel your membership by sending an email to [email protected] this is not a website but unfortunately many people confuse it for one. In order to continue with their purchase they must read and put a check that they agree to our terms and conditions, one of those is explaining that they need to cancel their membership within the 3 day trial period so as to not be charged the monthly membership fee of $39.95 until canceled.

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