- Report: #359137
Complaint Review: Razorgator - Internet
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Author Confirmed
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Razorgator
Razorgator.com Internet, U.S.A.
Phone:
800-542-4466
Web:
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Razorgator we requested to buy Yankee game tickets, received tickets to restraurant instead, customer service won't refund money and we still do not have tickets for the yankees game Los Angeles Internet
Razorgator sold us tickets on field level, section 14 as a reply to my husband's request for stadium tickets to the yankees game. At no time did he request a restaurant nor did razorgators reveal it was a restaurant. since razorgators had seemed to be a reputable company; he did not have any reason to suspect misleading advertizing. He left on a month long overseas business trip and the tickets arrived at the house in the US. Upon his return he realized the deceptivness.
Customer services at razorgators said he should have known the tickets should have cost more. Never having gone to the ball park how were we to know what the price should have been? If they are a reputable company; why not just say these were tickets to a restaurant instead of actual tickets to the game as he had requested.
Also, razorgators did not invoice this restaurant sale. They just debited his bank account the extra money. My husband had made another purchase at Shea stadium which they did send him the invoice.
Linda
Gainesville, Georgia
U.S.A.
Customer services at razorgators said he should have known the tickets should have cost more. Never having gone to the ball park how were we to know what the price should have been? If they are a reputable company; why not just say these were tickets to a restaurant instead of actual tickets to the game as he had requested.
Also, razorgators did not invoice this restaurant sale. They just debited his bank account the extra money. My husband had made another purchase at Shea stadium which they did send him the invoice.
Linda
Gainesville, Georgia
U.S.A.
1 Updates & Rebuttals
Richie
East Meadow,New York,
U.S.A.
Yankee Stadium had the Stadium Club (restaurant and not a game ticket) You asked for a Stadium Ticket...u didn't think to ask for a ROW or SEAT#?
#2Consumer Comment
Fri, October 24, 2008
Yankee stadium has 2 restaurant/bars within the stadium, one called the Pinstripe Pub (like a local sports bar), and the other named the Stadium Club (more like a highroller's kind of atmosphere). The Stadium Club happens to be located in section 14 (just about in line with 3rd base). The tickets for these clubs are for entrance into these clubs only and are not game tickets, those absolutely cost way more money - I've bought Stadium club's for like $15 bucks...). If this person asked for a "Stadium Ticket" then they got exactly what they asked for. Cancellation and refund policies are always printed on invoices, if this consumer didn't receive one and they were concerned then common sense would imply they should have requested one, and anyone who just hands out credit card information to a company over the phone without doing research first is just plain irresponsible and has no right to complain. Uninformed consumers only have themselves to blame, the information is required to be there by law, as a consumer you can choose to read it or not read it, that's your responsibility....
