- Report: #1491723
Complaint Review: realmazdaparts.com - Albuquerque New Mexico
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Author Not Confirmed
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realmazdaparts.com
5150 Ellison St NE Albuquerque, 87109 New Mexico, United States
Phone:
505-343-4291
Web:
https://www.realmazdaparts.com
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realmazdaparts.com University Volkswagen-Mazda 5150 Ellison St NE Albuquerque, NM 87109-4300 Ordera a part twice and they sent the wrong part twice. Now I cannot evne talk to a live person. Albuquerque New Mexico
Report Attachments
I first odered the part 12/14/2019. The sent the wrong part... I communicated with them about this. They adjusted the order. Then sent me confirmation of the right part # by email.
"January 16th I reordered. It arrived the 24th, Wrong part again. I immediately contacted them the next day about the by phone and got Voicemail. So I sent an email internally through the account I had set up for me.
I have attempted contact multiple times since then and noone has ever responded but they have my $248.99 a month later.
The are the Parts Department of
University Volkswagen-Mazda
5150 Ellison St NE
Albuquerque, NM 87109-4300
1 Updates & Rebuttals
Geoffrey
Odessa,Texas,
United States
A Month later and still no refund... This is the parts department of University Mazda, 5150 Ellison St NE NE, Albuquerque, NM 8710
#2Author of original report
Thu, February 27, 2020
I called the dealer, University Mazda, 5150 Ellison St NE NE, Albuquerque, NM 8710 and talked to Kaylan @ 9:17. She said she would send me a return label and refund my charge of $248.99. I will update if I do receive the refund.
