- Report: #1246098
Complaint Review: Red Payments - New York New York
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Author Confirmed
Why?
Red Payments
132 W 36th St New York, 10018 New York, USA
Phone:
888-733-8188
Web:
www.redpayments.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Red Payments Avoid Merchant Processing Rip-offs New York New York
Red payment sales representative told me there is no monthly fee, contract or other unauthorized fee will charge. First month, everthing is ok. The second month, $25.00 monthly fee add on. The third month, $25.00 monthly fee plus $150.00 PCI fee (unauthorized charge) add on. I have called Red payment sales representative and Red payment customer service so many time but the problem never been fixed. Also, Red payment customer service manager hand up my phone and she is not friendly at all. Red payment Nation sales manager told me he will take care of this issue but never did. I call the Red payment sales representative to cancel this service but he never responds. I even email and call Red Payments Executive Vice President at 646-274-1620 and [email protected] but he never reponds.
Be ware about Red Payments!!!
1 Updates & Rebuttals
Mike ( RP merchant services )
New york,New York,
USA
Mike ( EVP OF SALES ) RED PAYMENTS
#2REBUTTAL Owner of company
Mon, November 09, 2015
Dear IDO Tactical,
I am very sorry you are having issues with Red Payments. I have tried to locate you VIA our database and show nothing for IDO Tactical as a merchant with us. Please try to contact me as I see nothing under your name show up on any call records of mine, as well as an email from you.
The number you listed is correct and my direct number as well but I have no record of your calls. I would love to fix your issue for you as soon as we speak. Please try me on the same number or email and I will get back to you right away.
I do not know who you spoke to in our customer service department but they are well trained in helping solve issues and not create new ones, which is why maybe there is some misunderstanding in the case that someone hung up on you ?
If you could please get in touch with me I would be glad to speak to you and resolve any and all issues that you have.
Thank you
Mike Podgayetsky
646-274-1620
