- Report: #1398653
Complaint Review: Reed's Jeweler's - Nationwide
Reported By:
REEDSSCAMMINGVICTIM -
Pelham, Alabama, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Reed's Jeweler's
Nationwide, USA
Phone:
256-327-8405
Web:
www.reeds.com
Categories:
Business Rating:
(0)
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Reed's Jeweler's Reed's Reed's Jeweler's SWAPPED my DIAMOND Huntsville, Al Alabama Nationwide
Reed's Jeweler's SWAPPED my DIAMOND Reed's Jeweler's swapped my diamond for a smaller and lower quality stone. My husband purchased my wedding ring from their Huntsville,Al location in 2014. I took it back there in 2016 to get it cleaned and re-dipped in white gold. I dropped it off for 6 hours and returned to pick it up to find out that they had SWAPPED my diamond. This has been so heart breaking and such an emotional rollercoaster. I can't believe they would do such a horrific crime to their customer. I want to warn everyone/ anyone who is thinking about doing business with them that they are disloyal and I wouldn't trust them. They also failed to provide the IGI certificate for the original ring which was supposed to have came in the mail to find out later that there isn't a IGI certificate to match the diamond. Luckily, we already had it appraised and the ring I have now is a lower weight, color, and clarity. I informed Reed's that I will not allow this to be swept under the rug as they offered to replace the stone but only if I kept this confidential. Total disregard for the emotional turmoil I've been through because of this. I know I will never get my stone, the one I picked out, wore and admired for over two years and exchanged vows with back so I chose to let others know of their dishonesty, fraudulent,bad business habits instead. I wouldn't wish this to happen to anyone. So please protect all your friends and love ones by sharing my story as we continue to pursue this legally.
