- Report: #1240006
Complaint Review: Relo Van Lines - Nationwide
Reported By:
Chip E. -
Pleasant Shade, Tennessee, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Relo Van Lines
Nationwide, USA
Phone:
1-800-456-0882
Web:
www.colonialvanlinesrelo.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Relo Van Lines Colonial Van Lines Colonial Van Lines Relocation Division In and Out Moving Deception, substandard services, horrible customer support! Margate, Florida Nationwide
Deception, poor communication, substandard services, and the absolute worst customer care/ claims department of any Corporation that I have ever dealt with! It would be in your best interest to avoid any dealings with Colonial Van Lines, their Relocation Division (Relo Van Lines), or any subsidiary of this corporation! In November of 2014, I contracted with Colonial Van Lines to move items, from Tennessee to Florida; and I am still trying to recover compensation for late pick up and delivery times, damaged personal belongings, and stolen items! (Left on the truck and never returned!) I also, never received confirmation of a load weight; that was said to be in excess of the initial estimate! After negotiating their three month claims response time, a multitude of paperwork, and endless phone calls and emails; I was given an insulting, low ball offer! It was not until I provided audio proof of my conversations with the driver, and following several BBB complaints; that they would even consider some of my losses; and they have yet to include all lost/ damaged items! It appears that I will be forced to seek legal action, before I will see any conclusion to this nightmare! It is my hope that, anyone seeking a reliable moving company will look elsewhere!
