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  • Report:  #1366799

Complaint Review: Renew Derma / True Lovely Skin - Nationwide

Reported By:
jamie - Sunrise, Florida, USA
Submitted:
Updated:

Renew Derma / True Lovely Skin
Nationwide, USA
Phone:
1-877-498-5939
Categories:
Tell us has your experience with this business or person been good? What's this?

Seen this on TV Dr. Oz Show and then they talked about on another morning show.Stated paid just for shipping and within 14 days you would see results.

I ordered Renew Derma it was sent to me but I never got around to trying it.There was no instruction on how to use it.So The next month I rec'd my credit card Statement and there were two charges on it one for $87.47 and with-in the month another one for $94.42.I never agreed to buy any other.

So I call customer service and explained I never open it and would send it back Some Lady named D stated that they don't accept returns it would contaminate their warehouse.I explain still had the seal from them never open.!!Then she started to bargain with me .After refusing to take it back she placed me on hold came back and offered to give me 40% refund I said no.Then placed on hold 10 minutes again offered me a 60% refund I advised I would contact State Attorney in both State.(Florida And Ohio) as I live in FL and the co. in Ohio.after a 30 minute hold, she offered me a 75% refund. advised at that time I want to talk to a supervisor.I saw they were playing games.Another hold of 20 minutes and a Terrance got on the line Refuse to give me the first person name just called her D so what I call her.Explain to him what was going on and he hangs up on me.This is a SCAM BEWARE !!!



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