- Report: #89278
Complaint Review: Rent - A - Center - Reno Nevada
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Author Not Confirmed
Why?
Rent - A - Center
Moana Lane Reno, 89502 Nevada, U.S.A.
Phone:
775-826-9000
Web:
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Rent - A - Center Fluctuating fees, abrasive phone calls, Ridiculous Accounting Practices Reno Nevada
PEOPLE..WE need to figure out a better way to buy things. WE SPEND SOOOO MUCH MORE MONEY THAN WE SHOULD.WE ARE MAKING THEM FILTHY RICH. AND WE definitely don't need to deal with the people they call ACCOUNT EXECUTIVES
This company is what I would call a LOAN SHARK or PREDATOR type company. I would say that they are the Essence of what a BAD COMPANY IS. They charge so much in interest and fees that they should be absolutely ashamed...BUT THEIR NOT...I guess they need the money to hire some of the WORST PEOPLE I've ever meet..
the "ACCOUNT EXECUTIVES"; the knuckle dragging enforcer types that call you the day BEFORE your due just to remind you. THESE PEOPLE ARE SOME OF THE RUDEST, MOST SELF_IMPORTANT, HEARTLESS BUNCH OF PEOPLE I've ever dealt with ( NEXT TO ARCADIA FINANCIAL and DMV ) The Rent a CENTER ACCOUNT EXECUTIVES.
I understand that they have a job to do, but there is a right and wrong way to do it. SEE PEOPLE, these types of companies make all their money FROM US! 99% of their business is geared towards people like you and me, people that may have had problems in the past with this or that, but good people that are only trying to be responsible, hard working, and trying to provide for their family the best way they can for the most part, I know there are people out there that just don't pay their bills...BUT NOT THE MAJORITY OF THEIRE CUSTOMERS. DO YOU THINK MACYS COULD GET AWAY WITH THIS WITH THEIR CUSTOMERS? NO NO NO!
ANYWAY...THEY PREY on us because they know or THINK we can't go anywhere else. I have been with them for OVER 5 years (needed a washer and dryer) and have only been a week late at the very most, and they called me last week, I was 2 days late, and three of them called me at 3 different times that day and left "WERE GOING TO PICK UP YOUR STUFF if you do not come in today. I go in an pay them today, and THEY CHARGE ME $10.00 late fee, which I've NEVER seen before...and said they were going to charge me a $200.00 new contract fee, but I MENTIONED THAT I WAS LOOKING FOR THE CORPORATE OFFICE phone number and address and did not mention it again. I guess because I came in and paid before they had to come get it. (Go figure)
PEOPLE, I know it is hard to make ends meet, and we all want our families to have nice things (EVENTHOUGH THEIR MERCHANDISE LEAVES MUCH TO BE DESIRED), but we've got to find another way...IF you don't believe me. get your CONTRACT and look at the TOTAL of PAYMENTS ( for a computer I rented for 2 weeks, they wanted a total of $5000.00) I kid you not! LOOK NEXT TIME YOU MAKE A PAYMENT...SEE how much they charge for a $179.00 XBOX..$800.00.ARE THEY CRAZY? IS THERE NO LAW AGAINT PRICE GOUGGING? IS THERE NO LAW AGAINST EXCESSIVE FEES?
P.S. THIS letter is for the Company philosophy and Account Executives that FIT THE SHOEI NEVER SAY EVERYONE or ALL because it's not fair. I've dealt with a few really decent people with the company, not many, but there are some.
Dre
Reno, Nevada
U.S.A.
This company is what I would call a LOAN SHARK or PREDATOR type company. I would say that they are the Essence of what a BAD COMPANY IS. They charge so much in interest and fees that they should be absolutely ashamed...BUT THEIR NOT...I guess they need the money to hire some of the WORST PEOPLE I've ever meet..
the "ACCOUNT EXECUTIVES"; the knuckle dragging enforcer types that call you the day BEFORE your due just to remind you. THESE PEOPLE ARE SOME OF THE RUDEST, MOST SELF_IMPORTANT, HEARTLESS BUNCH OF PEOPLE I've ever dealt with ( NEXT TO ARCADIA FINANCIAL and DMV ) The Rent a CENTER ACCOUNT EXECUTIVES.
I understand that they have a job to do, but there is a right and wrong way to do it. SEE PEOPLE, these types of companies make all their money FROM US! 99% of their business is geared towards people like you and me, people that may have had problems in the past with this or that, but good people that are only trying to be responsible, hard working, and trying to provide for their family the best way they can for the most part, I know there are people out there that just don't pay their bills...BUT NOT THE MAJORITY OF THEIRE CUSTOMERS. DO YOU THINK MACYS COULD GET AWAY WITH THIS WITH THEIR CUSTOMERS? NO NO NO!
ANYWAY...THEY PREY on us because they know or THINK we can't go anywhere else. I have been with them for OVER 5 years (needed a washer and dryer) and have only been a week late at the very most, and they called me last week, I was 2 days late, and three of them called me at 3 different times that day and left "WERE GOING TO PICK UP YOUR STUFF if you do not come in today. I go in an pay them today, and THEY CHARGE ME $10.00 late fee, which I've NEVER seen before...and said they were going to charge me a $200.00 new contract fee, but I MENTIONED THAT I WAS LOOKING FOR THE CORPORATE OFFICE phone number and address and did not mention it again. I guess because I came in and paid before they had to come get it. (Go figure)
PEOPLE, I know it is hard to make ends meet, and we all want our families to have nice things (EVENTHOUGH THEIR MERCHANDISE LEAVES MUCH TO BE DESIRED), but we've got to find another way...IF you don't believe me. get your CONTRACT and look at the TOTAL of PAYMENTS ( for a computer I rented for 2 weeks, they wanted a total of $5000.00) I kid you not! LOOK NEXT TIME YOU MAKE A PAYMENT...SEE how much they charge for a $179.00 XBOX..$800.00.ARE THEY CRAZY? IS THERE NO LAW AGAINT PRICE GOUGGING? IS THERE NO LAW AGAINST EXCESSIVE FEES?
P.S. THIS letter is for the Company philosophy and Account Executives that FIT THE SHOEI NEVER SAY EVERYONE or ALL because it's not fair. I've dealt with a few really decent people with the company, not many, but there are some.
Dre
Reno, Nevada
U.S.A.
