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  • Report:  #16366

Complaint Review: Rent A Center - Tuscaloosa Alabama

Reported By:
- Tuscaloosa, Al.,
Submitted:
Updated:

Rent A Center
510 14th Street Tuscaloosa, 35401 Alabama, U.S.A.
Phone:
205-758-0221
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
haveing four children and a need for a washer and dryer I went to rent a center the original terms were 75.0 weeks at 91.12 a month after haveing the washer and dryer

for 7 months I called to ask if I could return the dryer because my grandmother had given me one Iwas told I could and went to the store to redo the contract when the salesman I was dealing with appeared to not know what he was doing he was trying to make me have a longer contract

I ask for the manager and was denied the right to talk to him after several more minutes he came to the front and I asked if I could speak to him my self the salesman then became enraged and began to scream at me the manager sat there as if he didn't here him

I asked for a copy of the contract and he informed me I'll just have to wait because he was going to lunch I once again asked for the manager and was giving the same nasty treatment

I wrote down the customer service number and left after 3 days of calling the customer service number somebody called me back and informed me I was right and they were wrong

But I am still paying a total of 700.00 for a washer when I could have gotten the whole set for lesser than that

Adrienne

Tuscaloosa, Alabama


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