I order a 30 day trial cream just to seeif it worked...no results!! I called to make sure I wasn't going to be charged the person told me it was absolutely FREE!!!They just asked if I let them know if I was satisfied, next thing I know I was charged for a product I didnt even ask for they sent me an additional serum. The firt one was charged as well 69.99. I called for a refund they said they don't do refunds. Still fighting it