This company is very deceptive. I called to cancel and they made every excuse in the book as to why I shouldn't cancel, even offering me more "free" product. I insisted they cancel but they would not respond and did not give me a confirimation number.
I proceeded to call my credit card compay and put a block on them. The following month I was charged by this company under another name called Renueeye. Fortunately, I have a great credit card company who reversed the charges and will deal directly with this company. Renuva Derm, Renueeye or whatever else this company goes under is fradulent and their products do not do what the company promises.