- Report: #1084915
Complaint Review: Revival Interiors LLC - Select State/Province
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Revival Interiors LLC
7432 Cloman Way E, Inver Grove Heights, Mn 55076 Select State/Province, USA
Web:
revival-interiors.com
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Revival Interiors LLC --John Johnson- Owner Ikea Kitchen Ripoff Installer- took the money and ran without fixing errors major errors he made! Inver Grove Heights Minnesota
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John claims to be the Ikea Kitchen expert.. He was furnished a Full Material List to install my Ikea cabinets and countertops several days prior to beginning the job in July. He said he wanted time to go over all that needed to be done, and the design, etc..
I sent him the Actual purchase list directly from the Ikea website, along with the design, sales receipt, list of every item I had purchased including the appliances. He cut the countertops for the wrong stove to be installed without checking which I had purchased. See photo.. When I asked him to correct it he told me to go buy a new countertop- which I did. He then told me that I would have to pay him to come and fix his error because I told him the wrong stove.. This is not my area of expertise and I never told him anything about the stove- I gave him the Ikea purchase list!
However because I was desperate I scheduled an appt with him to fix it, and he never showed up, or called, or emailed.
I called him last week because the house is almost done and he said he was booked out and I would have to wait until October for him to come and fix it.. When I got upset with him he hung up on me!! This job was done in July, and I was trying to get the house on the market to sell in August which he was fully aware of..
John also asked me to pay him in Cash when the job was done- I wonder if the IRS knows that? I have been more than patient with John and given him opportunities to "own" his mistake and make it right, and since he chooses not to do so I am pursuing all avenues to get the word out about him, and his business ethics..
I highly recommend using anyone BUT Revival Interiors and John Johnson for your Kitchen Install, or any other job.. He is shady in his business dealings and once he gets paid he does not care about the customer!!!
1 Updates & Rebuttals
Revival Interiors
Shakopee,Minnesota,
USA
False claim by custom
#2REBUTTAL Owner of company
Wed, February 24, 2016
The claim by Tracy is false.
Her story of her kitchen project and the mistakes that were made to her counter tops were her own and tried to get us, revival Interiors to pay for these mistakes.
Tracy provided us a design to install IKEA cabinetry only. At no time were we hired to act as her general contractor or interior designer to plan appliance specifications. During the cabinet installation she had asked us that if she ran and bought some counter tops from Menards if we could cut and install them.
Tracy purchased only TWO full length 8' tops for 4 sections in her kitchen. Each cut off drop from two of the sections were of length to be used and installed on both cabinets next to the range. (8' sink run, 7' buffet run and the remaining cut off were to be installed onto the cabinets next to the range.)
As the attached picture shown, she had even tiled the back splash before noticing the error and contacting us.
I did offer to come assist her and re install a NEW counter top if she purchased the new material. I informed her it would also need to wait aproximently two weeks as we were currently had a full calender and a large 4 week cabinet installation project that had a closing deadline.
When a comprimise turned to cursing and threats of civil actions from Tracy is when we stopped all discussions with her.
Revival Interiors has signed contractual documents Tracy had signed stating satisfaction of craftmanship.
