- Report: #1429731
Complaint Review: Ritchie Brothers Auction Chicago - Morris Illinois
Reported By:
Matthew -
Englewood, Colorado, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Ritchie Brothers Auction Chicago
2400 Ritchie Road Morris, 60450 Illinois, United States
Phone:
815-941-6400
Web:
N/A
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Ritchie Brothers Auction Chicago Fraudulent Condition Report causing purchase of Unsafe and Undrivable Commercial Truck Morris Illinois
I purchased a late model GMC C7500 Dump Truck from Ritchie Brothers Chicago Auction apr. 6 weeks ago. I purchased the unit on line at the Ritchie simulcast sale. The condition report showed the vehicle to be in good condition and drivable.
I called the lot manager about 2 weeks later and he reported that the dump truck had one brake line that had completely rusted through and that the others looked "crusty". I flew out to Morris IL. to inspect the vehicle. Upon my inspection I discoverd that the truck was completely rusted out and undrivable. The rocker panels under the cab as well as most of the cab floor, were disolved. A structural frame rail under the bed, had completely disolved and all of the brake lines were shot. The dump truck was basically scrap. There was no mention in the condition report that the truck had been used as a plow and gravel truck.
When I called the regional operations manager Scott McGregor he basically responded that as an experienced Ritchie buyer, I should have known better, and that Ritchie Bros never reports corrosion on a vehicle, no matter how bad.
No rust was shown in the dozen or so photos of the truck in the condition report. Unlike most condition reports by Ritchie, this one did not have any underside photos. The rotted rocker panels were obscured in the photos as was the frame damage.
Out of state buyers absolutely rely on honest comprehensive condition reports to buy vehicles unseen. This condition report was fraudulent and designed to hide the massive corrosion damage. The regional manager Scott McGregor basically told me to F...# Off.
Do not buy from this auction or any Ritchie auction in the upper mid-west which is Scott's territory. Even if you are present at the auction when bidding you will probably be screwed!
I am now going to have to pursue legal action against Ritchie Bros. I have already filed a complaint with the Illinois Attorney Generals office.
Matt Kraus
MJK TRUCKS Denver
