- Report: #789782
Complaint Review: ROOMSTORE - WALDORF Maryland
Reported By:
Jermaine -
WALDORF, Maryland, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
ROOMSTORE
3015 Festival Way Waldorf, MD 20601 WALDORF, 20603 Maryland, United States of America
Phone:
Web:
ROOMSTORE.COM
Categories:
Business Rating:
(0)
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ROOMSTORE ROOMSTORE RIPPED ME OFF FOR OVER $400!!! AND WOULD NOT HONOR MILITARY DISCOUNT! WALDORF, Maryland
I place an order with the Roomstore in Waldorf for a 7 piece bedroom set with a 20% discount sale. I was told I could not get the additional 10% military discount because they already had a 20% discount.
I thought that was odd, but not big deal. The original order was for about $2000. A day or two after the order was placed they started offering 36 month free interest opposed to the 12 month I was offering so I called the store and asked could I receive the 36 month interest free. I was then told I would lose the 20% which in turn raised the cost for the delivery and the warranty!!! I was then told I could not get my military discount even though they were not giving me the original 20% discount because of the new interest free deal.
When it was all said and done. I lost my package deal. Paid more for warranty and delivery didn't get a military discount that the store offers regularly and my new total for my bedroom set was over $2600... HOW IS THAT POSSIBLE.
I am very disappointed in the ROOMSTORE'S customer service and managers. It seems like they are only out to make an extra dollar! AND THEY ARE OBVIOUSLY NOT MILITARY FRIENDLY!
I thought that was odd, but not big deal. The original order was for about $2000. A day or two after the order was placed they started offering 36 month free interest opposed to the 12 month I was offering so I called the store and asked could I receive the 36 month interest free. I was then told I would lose the 20% which in turn raised the cost for the delivery and the warranty!!! I was then told I could not get my military discount even though they were not giving me the original 20% discount because of the new interest free deal.
When it was all said and done. I lost my package deal. Paid more for warranty and delivery didn't get a military discount that the store offers regularly and my new total for my bedroom set was over $2600... HOW IS THAT POSSIBLE.
I am very disappointed in the ROOMSTORE'S customer service and managers. It seems like they are only out to make an extra dollar! AND THEY ARE OBVIOUSLY NOT MILITARY FRIENDLY!
