1, Report:
#1265714
Posted Date:
Nov 05 2015
Roomstore DAMAGED ITEMS Delivery harassment Phoenix Arizona
11/4/2015I'd give a negative star if I could. We have spent a LOT of money at the store. Bought many items. Had to return all but one over and over until they got it right. They either delivered the wrong thing or it was damaged. They always made us keep it and refused to take it ba...
Entity
Roomstore
Categories: Furniture & Furnishings
2, Report:
#1189103
Posted Date:
Nov 15 2014
Roomstore Recliner Scottsdale Arizona
On Jan 21, 2012 I bought a leather recliner operated by an electric motor. Since that time I have requested recliner repair on four separate occasions. Although roomstore repaimen come to my residence and corrected the problems, I don't have any confidence that the repairs...
Entity
Roomstore
Categories: Furniture Manufactures
3, Report:
#1073311
Posted Date:
Aug 06 2013
Mor Furniture - Mor Furniture for Less 4 month plus delay Tempe Arizona
DO NOT BUY ANYTHING FROM MOR FURNITURE FOR LESS
On March 25th, 2013, I took my mother out to shop for her birthday present (she's 77) after her recuperation from her second open-heart surgery in the past year. We looked everywhere, from The Roomstore, Ashley Furniture, The Dump and ...
Entity
Mor Furniture
Categories: Furniture & Furnishings
4, Report:
#1055333
Posted Date:
May 31 2013
The Roomstore sold me a defective piece of furniture Webster Texas
Last Spring I purchased a piece of office furniture from the Roomstore during their closeout sale. I selected the piece on the floor because they said that that was the only piece left. I inspected it at the store and was satisfied with it. Once it was delivered I inspected th...
Entity
The Roomstore
Categories: Specialty Stores
5, Report:
#1045022
Posted Date:
Apr 21 2013
The Room Store 59th ave and Bell rd Delivered defective product and said we broke product while they tested in front of us. Glendale , Arizona
Upon delivery of our new couch when testing the mechanism , the legs wouldn't go up. The technician said they would replace 15 min later we get a call from someone from the roomstore saying that we refused an item even though we broke it. I don't know what games they're playing here...
Entity
The Room Store 59th ave and Bell rd
Categories: Furniture & Furnishings
6, Report:
#1003419
Posted Date:
Jan 25 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/da665bac-bd4a-4a6a-886b-ab0e82add26d.png)
RoomStore Tim Walter Regional manager., Single women taken advantage! Over paid what was quoted, all damaged furniture shipped Phoenix, Arizona
Friends recommended the RoomStore to me, a snowbird from Canada. I called the RoomStore from Canada and asked to speak to Woody the sales man that I was referred to. They said he does not work here, Jac has taken over. I outlined in detail what I needed as I was coming down for the ...
Entity
RoomStore
Categories: Mattress Stores
7, Report:
#981536
Posted Date:
Dec 13 2012
The RoomStore Beyond the awful experience and intentional dishonesty encountered during our purchase, followed by Federal Truth In Lending violations; today when calling to initiate a warranty claim I learned that Will not honor Warranties Glen Allen, Virginia
Not only was the purchase experience awful, the sales and management intentionally dishonest and their practices in clear violation of Federal Truth In Lending laws, but now the warranties I purchased (financed), which are still within coverage periods, are unable to be ho...
Entity
The RoomStore
Categories: Furniture & Furnishings
8, Report:
#943060
Posted Date:
Sep 18 2012
Roomstore THEY DO NOT CARE! Scottsdale, Arizona
I have had a terrible experience with the room store! The store on Scottsdale Rd. in Scottsdale is where I purchased my furniture. I am having issues with a sofa - Rock hard and cushions do not stay in place. The love seat and corner piece I purchased are showing w...
Entity
Roomstore
Categories: Furniture & Furnishings
9, Report:
#906153
Posted Date:
Jul 03 2012
Roomstore Roomstore Houston WILL NOT HONOR WARRANTY Internet
Do not buy from teh Roomstore in any location!! They will not honor their warranty, even though they were still selling them while they were liquidating less than a month ago. We purchased 2 rooms of furniture 18 months ago. We made a claim on the warranty and they sent ...
Entity
Roomstore
Categories: Furniture & Furnishings
10, Report:
#904139
Posted Date:
Jul 01 2012
The Roomstore Stole Our Money Woodbridge, Virginia
On 24 June 2012 we bough a dining room table and chair set on the woodbridge, VA Roomstore. At the time there was a Big Sale-Liquidation poster in the window. We bought a dining room table and set of 4 chairs from the floor sample - and 2 additional chairs that were coming down from...
Entity
The Roomstore
Categories: Furniture & Furnishings
11, Report:
#900245
Posted Date:
Jun 20 2012
Roomstore Said they would replace furniture under warranty and DID NOT, Internet
Purchased furniture from them in 2010 and less than a year later started falling apart. Called them because it was under warranty, they said they would send someone out to take a look at it. They did and took several pictures and said that yes in deed it did need to be r...
Entity
Roomstore
Categories: Home & Garden Stores
12, Report:
#890689
Posted Date:
May 30 2012
RoomStore The samething happen to us, RoomStore stole our money and they will not give us a refund. Internet, Internet
The same thing happen to us at this location, we purchased a dining room set and on one of the side chair were broke, so they took it back the same day and told us they would take care of it. That was several months ago, we still haven't seen our refund check. We also called and no ...
Entity
RoomStore
Categories: Furniture & Furnishings
13, Report:
#887536
Posted Date:
May 24 2012
Roomstore Furniture The furniture they sold me two months ago is falling apart. The recliner was replaced with another one that has bolts falling out. Now the coffee table is coming apart and they said I have to take a p Phoenix, Arizona
I am wanting to let people know about the Roomstore selling poorly made furniture. Now I know you must check out recliners like you were buying a car. It is so embarrassing to have a chair that falls apart when you first recline in it. Then I was inconvenienced by having to have ano...
Entity
Roomstore Furniture
Categories: Furniture & Furnishings
14, Report:
#886338
Posted Date:
May 22 2012
roomstore roomstore stole my money! San Antonio, Texas
Well we spent about $2000 in a room store liquidation store and we're told to pick up our bed frame a week later at a different location because that location was closing. Well a week later we called the second location and no answer.I did some research online to only find out that ...
Entity
roomstore
Categories: Home & Garden Stores
15, Report:
#878843
Posted Date:
May 06 2012
Roomsstore Went out of business without giving me my money Mesquite, Texas
I went into the roomstore to shop for living room furniture in April 2012 unaware that they were going out of business I put a living room set in layaway I wasn't really sure if I wanted the furniture but input money downwith assurance from the csr that I could cancel and getmy mone...
Entity
Roomsstore
Categories: Furniture & Furnishings
16, Report:
#850567
Posted Date:
Mar 08 2012
Arizona Roomstore The RoomStore Failed to honor 5yr extended warranty Glendale, Arizona
I paid almost $2000 back in 2009 for a reclining sectional sofa which included the 5yr extended warranty. The brackets that support the foot rests have all bent to the point where you cannot put them back down. Called for warranty service and they say that because there are some sta...
Entity
Arizona Roomstore
Categories: Furniture & Furnishings
17, Report:
#822502
Posted Date:
Jan 14 2012
The Roomstore in Glendale, AZ If you DON'T CARE ABOUT CUSTOMER SERVICE, QUALITY OR WARRANTEES,THEN SHOP AT THE ROOMSTORE. Glendale, Arizona
We purchased the leather sectional, a sofa table, cocktail table and an end table. The Sofa set was damaged all but one piece in the delivery truck. We hear its from rubbing inside and it ends up either tearing or rubbing the rubber off of the back sides of the set. ...
Entity
The Roomstore in Glendale, AZ
Categories: Department & Outlet Stores
18, Report:
#789782
Posted Date:
Oct 17 2011
ROOMSTORE ROOMSTORE RIPPED ME OFF FOR OVER $400!!! AND WOULD NOT HONOR MILITARY DISCOUNT! WALDORF, Maryland
I place an order with the Roomstore in Waldorf for a 7 piece bedroom set with a 20% discount sale. I was told I could not get the additional 10% military discount because they already had a 20% discount.
I thought that was odd, but not big deal. The original order was for about ...
Entity
ROOMSTORE
Categories: Furniture & Furnishings
19, Report:
#769570
Posted Date:
Aug 26 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/ca981b46-6339-41c9-a8c9-c352d84359e7.png)
RoomStore Lewis M Brubaker, Jr I was given horrible service, then they actually bounced a check to me. Richmond, Virginia
We were happy with our initial furniture purchase until it was actually delivered. The delivery personnel refused to setup furniture in our master bedroom as it had been painted several hours earlier (it was a brand new home that we had just purchased). It was an excuse, but we acce...
Entity
RoomStore
Categories: Furniture & Furnishings
20, Report:
#720069
Posted Date:
Apr 21 2011
The Roomstore Furniture store Goodyear, Arizona
We bought 2 leather recliners and sofa 2 and a 1/2 years ago from The Roomstore. All of the furniture has been redyed 3 times, re-stuffed 3 times, seams restitched, Needs to be re-stuffed again. Our backs are killing us because when the stuffing gives out there is a board in the fur...
Entity
The Roomstore
Categories: Furniture & Furnishings
21, Report:
#711030
Posted Date:
Mar 28 2011
Rooms to go GEMoney Debt Security No interest, no payments til 2012, however, I've been getting billed for Debt Security+ which i declined at the showroom! San Antonio, Texas
In Feb 2010, I bought furniture from Rooms To Go. At the time, they had a No interest, no payments til Jan 2012 deal going on. I purchased a living room set. I declined the insurance, as I always do, knowing very well that 1) it is a ripoff, and 2) I have home/life...
Entity
Rooms to go GEMoney Debt Security
Categories: Credit & Debt Services
22, Report:
#682365
Posted Date:
Jan 14 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/b2f2e4ef-7de4-4324-aff5-1ffc68937856.png)
The Roomstore Corprate Managers, The Roomstore PHOENIX, Arizona
We purchased a special order with a new employee so after many hours the manager kept tearing up our contracts saying the sales guy wrote things wrong. We ordered our chaise to be reversed and not knowing company jargan or policy we signed order. They would not honor to match sales ...
Entity
The Roomstore
Categories: Furniture & Furnishings
23, Report:
#660806
Posted Date:
Nov 11 2010
RoomStore Poor customer service in replacing broken pieces Waco, Nationwide
We bought a dining room set about 2 mos. ago and picked it up ourselves. When we got the table opened, the top of the table was separated and several pieces of wood were chipped off at the corners. So we called them and drove all the way back (30 miles each way) to excha...
Entity
RoomStore
Categories: Home & Garden Stores
24, Report:
#653364
Posted Date:
Oct 20 2010
Room Store The Room Store These people are LIARS and have TERRIBLE customer service Glendale, Arizona
My fiance and I purchased a 7-piece living room set and chair from The RoomStore on 5/29/10 by debit card. We were told at that time by the sales person that the particular set we were purchasing was not currently in stock, but that it would arrive the week of 5/30/10 and that our f...
Entity
Room Store
Categories: Furniture & Furnishings
25, Report:
#651101
Posted Date:
Oct 15 2010
The Roomstore will NOT deliver as promised, will NOT return your calls, and will NOT have a reasonable answer for you! Mesa, Arizona
I purchased furniture 7/31/10 from the store mgr. & was told to expect delivery within 4-6 wks. On the fourth week I called & the sales girl said That's weird, there's no information. May I have a manger call you? The manager never called so I called again and wa...
Entity
The Roomstore
Categories: Home & Garden Stores