- Report: #1412913
Complaint Review: Rosegal - Suzhou Jiangsu
Reported By:
Amy -
South Windsor, Connecticut, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Rosegal
Building C4-C6 GLP Park No. 88 Xiandai Avenue Suzhou, 215121 Jiangsu, China
Phone:
1-888-320-8188
Web:
rosegal.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Rosegal Li Chunyun, Zambitious S. L. Left Door, 2nd Floor, Block C, San Benito Street 1, 03013 Alicante/Alacant, Alicante, Spain Ordered merchandise that I was not able to return. Suzhou Jiangsu
but I havent I ordered a top from Rosegal that was too small. I have been trying to contact them several ways on their website, live chat, email, message, phone call, and neither of them have worked. Actually I have tried numerous times to contact them to exchange the top for a smaller size and received no response. Usually when you order an item the company includes a return form but Rosegal does not. Their phone number hangs up each time you try and call. Nobody answers the phone. I saw this option on your website and thought I would write in. I am not sure what the next step are from here. Could someone get back to me and let me know?
Thank you
