- Report: #58336
Complaint Review: Royal Camera & Video INC - Brooklyn New York
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Royal Camera & Video INC
342 Kings Highway Brooklyn, 11223 New York, U.S.A.
Phone:
718-3364670
Web:
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Royal Camer & Video INC. ripoff business from hell credit card fraud! Brooklyn New York
I called to check if the price on their web site for the Nikon D100, which was $1359.00, was for a camera with a USA Warranty.
Bob, the sales person told me it did.
I decided to order the camera because it was a great price. After Bob took my credit card information, he started with the obnoxious sales pressure. He told me I would have to buy the multi battery Pack and charger for $599.00.
I asked why the camerea did not already include a battery and charger and he said "It just does'nt".
I told him I would all him back after I gave Nikon a call. He tried to keep me on the phone to listen to him tell me what else I would have to buy from him, but I hung up to contact Nikon. I found that the D 100 came with a rechargable battery and charger.
I called Bob back to cancell and he rang up another salesman named Ronnie, who was equally as obnoxious. He kept lowering the price each time I said that I wanted to cancell my order.
He told me I would have to call customer service the following day to cancell, which I later found did not open until 11:00 AM.
When I finally got through to cusomer service they again put me on hold and handed me over to yet another annoying salesman.
I found in this conversation that the D100 with USA warranty sold for $1750.00. (Bob had lied again)! He told me that I would not be able to find this Camera in stock anywhere. I told him I would rather go without it then buy it from them. I said I was not going to argue with him about it I WANTED TO CANCELL!!!
He then relented.
Two days later I found a charge on my credit card for $2247.00 to Royal Camera and Video INC. The last offer they gave me was for $1950.00.
Because of Memorial Day I cannot reach their Customer Service until Tuesday.
So goes the relationship with "Royal Pain Camera & Video Inc.
So buyer beware!
Peggy
Portsmouth, Rhode Island
U.S.A.
Bob, the sales person told me it did.
I decided to order the camera because it was a great price. After Bob took my credit card information, he started with the obnoxious sales pressure. He told me I would have to buy the multi battery Pack and charger for $599.00.
I asked why the camerea did not already include a battery and charger and he said "It just does'nt".
I told him I would all him back after I gave Nikon a call. He tried to keep me on the phone to listen to him tell me what else I would have to buy from him, but I hung up to contact Nikon. I found that the D 100 came with a rechargable battery and charger.
I called Bob back to cancell and he rang up another salesman named Ronnie, who was equally as obnoxious. He kept lowering the price each time I said that I wanted to cancell my order.
He told me I would have to call customer service the following day to cancell, which I later found did not open until 11:00 AM.
When I finally got through to cusomer service they again put me on hold and handed me over to yet another annoying salesman.
I found in this conversation that the D100 with USA warranty sold for $1750.00. (Bob had lied again)! He told me that I would not be able to find this Camera in stock anywhere. I told him I would rather go without it then buy it from them. I said I was not going to argue with him about it I WANTED TO CANCELL!!!
He then relented.
Two days later I found a charge on my credit card for $2247.00 to Royal Camera and Video INC. The last offer they gave me was for $1950.00.
Because of Memorial Day I cannot reach their Customer Service until Tuesday.
So goes the relationship with "Royal Pain Camera & Video Inc.
So buyer beware!
Peggy
Portsmouth, Rhode Island
U.S.A.
