Steve R
United States of America#2Author of original report
Sat, January 21, 2012
I had posted the issue on the Sacramento Punchline's facebook page, and they said to call the manager after 1pm. It was after 1pm, so I called. There was no manager there, so they took a msg, with my name and phone #, and that it was about the GroupOn coupon; but they never called me back.
I take this as further evidence they don't really care about customers. Why publicly put on there for me to please call them so they can resolve it - if they never bothered to call me back? Because they have no intention of changing their ways. They have my money from GroupOn, but don't want me to see a show.