- Report: #866525
Complaint Review: Safecart Driver Detective - Internet
Reported By:
Karon A. Tennant -
Ft. Collins, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Safecart Driver Detective
Internet, United States of America
Phone:
877-3709229
Web:
www.driverdetective.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Safecart Driver Detective, Driver Detective I was downloading a Lexmark Imaging Studio on my computer and this website Driver Detective came up and I couldn't close out of anything, so I went to second page and it asked for my credit card numbe, Internet
As stated earlier, I was downloading the lexmark Imaging Studio and this Driver Detective came up, I tried closing out of the website and it wouldn't let me close it. I clicked on the second page and it asked for credit card number. I thought this was the lexmark website, so I entered the credit card number. It downloaded a program called" Driver Dectective" and I tried to remove it, it wouldn't let me.
I am now being billed $39.90 on my credit card and the phone numbers on the statement and their website are all false numbers. This also caused my drivers on my modem to crash and now I have to have that fixed. A good friend of mine looked at all of this and said it was a hacker, to get in touch with my credit card company. I called them and they won't remove the charge unless I write them and file a dsipute. I will be filing that this week. Please find this website and pounce fraud on them, I also want my $39.90 credit to my card. Thank you.
I am now being billed $39.90 on my credit card and the phone numbers on the statement and their website are all false numbers. This also caused my drivers on my modem to crash and now I have to have that fixed. A good friend of mine looked at all of this and said it was a hacker, to get in touch with my credit card company. I called them and they won't remove the charge unless I write them and file a dsipute. I will be filing that this week. Please find this website and pounce fraud on them, I also want my $39.90 credit to my card. Thank you.
1 Updates & Rebuttals
CustomerSupport
British Columbia,Canada
SafeCart Purchase
#2UPDATE Employee
Mon, April 16, 2012
Hello,
SafeCart is one of the Internet's leading credit card payment services. We primarily transact digitally downloaded products like software, games and the like. With support for multiple currencies, we provide digital download product publishers a way to accept online payments for their products.
We are sorry to hear you have had problems with your purchase and would like to assist you. If you could please give us a call at 1-855-432-0727 M-F 6am to 5pm and Sat-Sun 8am to 4pm PST or email us at [email protected]
We take your complaints seriously and look forward to hearing from you.
Regards,
SafeCart Customer Support
www.safecart.com
