- Report: #1122497
Complaint Review: safecart.com - Internet
-
Author Not Confirmed
Why?
safecart.com
Internet, USA
Phone:
8889868408
Web:
www.safecart.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
safecart.com Driver Update; Activate Driver Update; 2014 Driver Update.net Tricked me into thinking they would fix my PC on-line. They wanted $200.00 up front and $19.99 or $29.99/month to fix the problems they claim to have found. I paid $39.92 up front just to access the bums. Internet
I don't remember how I first noticed the pop-up ad on Sunday, February 9, 2014; but I fell for the inticing wordage about cleaning up old drivers and speeding up my PC. I bought the program on-line via PayPal for $39.92.
On Monday, February 10, 2014, I telephoned the number they sent via e-mail 1-888-986-8408. The so-called computer technician, who claimed his name was Nestle (like the candy - his words) took control of my PC with my permission. He eventually got to a screen named "Events" and after originally telling me and selling me that he could and would clean up any and all problems found, he changed his approach and told me that my PC has too many problems to work properly, if at all. He suggested that I take my PC to Office Depot, Best Buy, the Geek Squad, etc. to effectuate repairs. He told me this usually cost a minimum of $300.00 and may have extra charges and would take 3 to 5 days.
I told him I would buy a new PC first. He said that his firm could make the repairs today on-line for a $200.00 one time fee and either $19.99/month or $29.99/month - I forget which.
This is simply a bait and switch scheme. A scam. I want my $39.92 back.
2 Updates & Rebuttals
CustomerSupport
SafeCart Charge
#2UPDATE Employee
Sat, April 12, 2014
Hello Capt Junior,
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
CustomerSupport
SafeCart Order
#3UPDATE Employee
Tue, February 11, 2014
Hello,
SafeCart is a payment processing service for merchants that are selling their products and services online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected]
Warm regards,
Kristy
SafeCart Customer Service
