Bought a $3k Samsung Refrig and the ice maker has never worked right. Had it for 2 1/2 years now. Have had it fixed one time ($400), then used hair dryer several times to defrost it so it can start over, used knife to chip ice away but still ice does not work more than a week.
This is crap. Now, we just use ice trays again. We've given up. The design is horrible. I hate it for my kids who want ice all the time. Buyer beware! Samsung should replace every ice maker in every Refrig they sold.