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Sears Mastercard - Sears Gold Mastercard - Citibank ripoff underhanded late fee policies when paying on time via web Columbus Ohio
Sears Mastercard apparently has gotten quite arrogant with thier best customers after merging with Kmart. I regularly pay all my charge bills on line (in full every month). My last Sears payment in full was paid via their online payment service on the due date 5/20. They charged a late fee because it takes "./..2-5 days to post online payment..." The post office is faster than their online payments. Subsequently they charged me a late fee of 39$ and refused to remove it. Their policies are designed to charge opportunistic late fees, unlike many other charge companies.
Guess what, I will pay the balance I owe in full, minus the late fee, and will shred the card...never to do business with Sears again...which by the way amounts to about 2000$ a year in merchandise on average.