- Report: #1120938
Complaint Review: sears home service/A&Emechanical - portland Oregon
-
Author Not Confirmed
Why?
sears home service/A&Emechanical
2626 SE 122nd ave portland,Or 97236 portland, 97236 Oregon, USA
Phone:
(800) 4my home
Web:
sears home repair service.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
sears home service/A&Emechanical Sears Home Services-also-Pacific Service District $302.00 to replace fan motor; still not working 1 hour later; impossible to talk to technician!! ripoff!!! nationwide
I called sears home repair services to send a technician to my house to reair my whirlpool refrigerator top freezer model; The service call was $119.00 + cost of parts&labor; diagnosed a open circuit in fan motor; replaced said fan motor (18 minutes) total bill $302.00 cost of fan motor $71.41; the rest was labor(total labor cost$207.00; In short the repair failed within 1 hour of the technicians leaving; they give you numbers and a whole lot of pass the buck; I have to reschedule appointment and if the problem is not related to the specific original complaint&repair it,s another minimum $119.00 to recall the repair technician; ( ""IN SHORT JESSIE JAMES HAD A GUN") Logistic plays a very large part of contractors,repair people,etc; taking advantage of people; DISGUSTED!!
1 Updates & Rebuttals
Sears Cares
Hoffman Estates,Illinois,
Sears Cares
#2UPDATE Employee
Wed, February 05, 2014
patrick,
We apologize for the trouble you experienced with your refrigerator repair. My name is David with our Sears Social Media Support team. I can understand your disappointment with what you experienced. We would like the opportunity to have a case manager contact you directly to discuss your situation and assist in addressing the concerns you may have. If you would like to discuss this situation further, please send your contact information to [email protected]. Also please provide this screen name (patrick) for reference to this issue. We hope to talk to you soon.
David W.
Social Media Moderator
Sears Social Media Support
