- Report: #587926
Complaint Review: Sears.com Sears - Internet
Reported By:
Angela -
Huntington, West Virginia, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Sears.com Sears
Internet, United States of America
Phone:
Web:
www.sears.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sears.com Sears charged me twice for an order they had no intention of fulfilling Internet
I ordered 8 of an item and when the shipment came i only received 6. So I called and the call took almost an hour. The customer service rep said she would credit my order and then reorder and credit the difference (the item had went up in price) So she reorders.
I see a charge for the reorder no credit as yet and they canceled my new order. So right now i am out more than double the price of my items waiting on a credit with a lot of time and effort wasted and they didn't even apologize for the waste of my money, time, effort and the fact that i got nothing in return but a headache. I placed several hundred dollars worth of orders in the past week or so with them and that will be the last time I order from them.
I see a charge for the reorder no credit as yet and they canceled my new order. So right now i am out more than double the price of my items waiting on a credit with a lot of time and effort wasted and they didn't even apologize for the waste of my money, time, effort and the fact that i got nothing in return but a headache. I placed several hundred dollars worth of orders in the past week or so with them and that will be the last time I order from them.
