1, Report:
#1478439
Posted Date:
May 09 2019
Sears Sears product warranty, Sears.com Sears taking 2+ to bring replacement
I paid money for appliance warranty when I bought it. Appliance (washing machine) broke after 1 year. Call service and they come out and tear washer apart, say it will take 2 weeks to order parts so I should just get a replacement because it will be faster.
Replacement ordered a few...
Entity
Categories: warranty
2, Report:
#1470410
Posted Date:
Dec 29 2018
Sears.com Sears, Roebuck & Co. Ordered items and still nothing 11 days later...Customer service is useless. I keep getting the run-around. kennesaw Georgia
Ordered items from sears.com. Nine of the items were to be delivered before christmas and 9 items were to be picked up at the store in Kennesaw. Items to be picked up at store (9 in total):7 items were picked up just fine. 2 of the items were unable to be foun...
Entity
Categories: Consumer Services, Customer, Customer Service & Support, Consumer Goods
3, Report:
#1403971
Posted Date:
Oct 03 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1403971-nzgt4o-recyeibqfw.png)
SEARS.com SEARS SCAMMED ME & SENT WRONG PRODUCT ONLINE Nationwide
DO NOT ORDER FROM SEARS!!! this company if you can call it that is a joke. I purchased a 24' INTEX POOL that they had listed online on their SEARS website. I have screen shots on my phone of the pool at the price I paid. I placed the order via the phone to make sure everything w...
Entity
Categories: Pools & Saunas
4, Report:
#1341039
Posted Date:
Dec 02 2016
Action Packaged, Inc. sears.com sears market place none of the phone numbers or emails are ligament to contact stay far away from 3rd party sellers or make sure they are legit when buying from sears make sure it is Internet
this company is a fraud they market under differnt names from amazon, sears, and toyz I bought from sears thinking I was purchasing directtly from sears only to find out later after my item never shipped it was not from sears at all but from a third party vendor action packed.. they...
Entity
Categories: On-Line Business
5, Report:
#1269631
Posted Date:
Nov 22 2015
Shop.Ladder Shop.,Ladder Is A Fraudulent Arm of Sears Internet
Shop.Ladder is a phony, fraudulent entity. If you place an order with Sears or Sears.com, Sears will give the order to Shop.Ladder, which has no website or address. Then Shop.Laddr will defraud you by not shipping the irtems ordered, and Sears + Sears.com will wash teir hands of the...
Entity
Categories: Questionable Activities
6, Report:
#1269628
Posted Date:
Nov 22 2015
Sears Sears.com Sears won't send missing parts of an item ordered Nationwide
I ordered a picnic basket with several items included. Sears did not send the coffee mugs listed in the product specifications. At first, Sears chat center workers admitted the error and promised to send the missing items. Sears never did. Now, Sears says that they have nothin...
Entity
Categories: Outdoor Furniture & Equipment
7, Report:
#1267779
Posted Date:
Nov 13 2015
SEARS.COM SEARS USES UNREPUTABLE MERCHANTS Internet
I ordered am electronic device using SEARS.COM. They apparently use anyone who wants to be a vendor. The item was nevre delivered, SEARS does not have a number to call, the vendor is not identified and there is no email address to use. The only way to contact SEARS about the order i...
Entity
Categories: Medical Supplies
8, Report:
#1144546
Posted Date:
May 07 2014
Sears.com Sears, Sears Grand Sears.com posts low price appliances on their site that dont exist. Bait and switch! Nationwide
On May 4th 2014 I found a gas range on Sears.com The price listed along with an online coupon was $374.00 after compleating checkout (coupon excepted) the item came up out of stock This was very frustrating becouse i spent alot of tim...
Entity
Categories: Appliances
9, Report:
#1123483
Posted Date:
Feb 18 2014
![](https://www.ripoffreports.com/report-images/45*34/docs/r1123483-ulpjsv-ct6vefgesy.png)
Sears.com Sears Corp Lied twice to me about order placed Hoffman Estates Illinois
On 2/7/2014 I ordered 4 bunk beds for my 8 children We called Sears using the 800 they told us on the 7th that the beds were available and for the price quoted in the ad on their website the representative told us yes it would be the product described without mattresses. We gladly p...
Entity
Categories: Furniture & Furnishings
10, Report:
#1118002
Posted Date:
Jan 24 2014
Sears.com Sears Fine Jewelry If it's on sale for $1400 it's probably not really worth the original price of $3699.00 United States
I'm so disappointed. I picked out a ring on the Sears.com website. It was on sale so I told my husband that is what I wanted for Christmas. It was the first of November so I thought that was plenty of notice.I did receive the beautiful ring but less than a month after receiving...
Entity
Categories: Jewelry Stores
11, Report:
#1116643
Posted Date:
Jan 18 2014
Sears.com Sears Beware shopping online at Sears. They cancel your order if too many people take advantage of sales. Internet
Sears.com emailed me a week after placing my online order and informed me that the orders were greater than they anticipated and no longer had two of the three items I ordered. My third item never shipped. After waiting another week, and past the estimated delivery date given to m...
Entity
Categories: Department & Outlet Stores
12, Report:
#1097881
Posted Date:
Nov 08 2013
Sears Sears, Roebuck and Company, Sears.com Sears will steal your money, steal your time. They are not honest and do not stand by their word. Miami Florida
Sears sells substandard products and then lies about its guarantee. I have bought appliances from them and never learn. The salesmen claim they stand behind their products... but they do not.
I bought an appliance from them aand it did not work. They refused to take the...
Entity
Categories: Appliances
13, Report:
#1040320
Posted Date:
Apr 03 2013
Sears.com Sears Holdings Companies, Sears Marketplace Merchants Defrauded, Lied to, and Then Ignored After They Stole My Money Hoffman Estates, Illinois
I purchased 2 vacuum cleaners from Sears.com that I knew had been discontinued, but were listed on Sears' site. I went on their chat line and asked if they were still available before I placed the order. I was lied to and told, yes. That was the beginning of my nightmare, beca...
Entity
Categories: Appliances
14, Report:
#965463
Posted Date:
Nov 08 2012
Sears.com Sears Horrible Customer Service will Not Refund Money from Cancelled Order! Internet
I purchased a dishwasher at Sears.com on October 17 using my credit card. Two hours after I ordered it I decided I wanted a different brand and cancelled the order. Their customer service said it would take 3 - 5 days for the credit to show up on my account.
To make a long story sh...
Entity
Categories: Department & Outlet Stores
15, Report:
#893250
Posted Date:
Jun 05 2012
Sears Sears.com, Sears and Robuck Delivery and customer service Waxahachie, Texas
I ordered a all in one washer from Sears and was promised a delivery date of June 9, 2012 and this was the only reason why i went with Sears in the first place. Sears made me jump through hoops with my bank just to make sure they were paid in full. Not even 2 days after i made the p...
Entity
Categories: Bait-and-Switch
16, Report:
#890393
Posted Date:
May 30 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/r890393-inkgxw-ml7keb2dob.png)
Sears.com Sears False Advertisement on price Internet
Sears.com advertizing one price but changes the price when you put item in the cart. refuses to change the price when contacted, saying they are not responsible for the price. disclamer even says price is still good.
Entity
Categories: Department & Outlet Stores
17, Report:
#708424
Posted Date:
Mar 20 2011
Sears.com Sears, SEARS WILL NOT REFUND MONEY ON CANCELED ORDER GIVING ME THE RUNAROUND!!! Hoffman Estates, Illinois Internet
I had ordered a washer and refrigerator from sears.com Mar 9, 2011, and Sears.com immediately deducted the amount of the sale that day. The products were not in stock, so the store canceled my order, said they would refund my purchase price, and I could re-order when items we...
Entity
Categories: Appliances
18, Report:
#701062
Posted Date:
Mar 01 2011
Sears sears.com Sears Online defruads customers with fraudulent layaway practices -stores will not honor!! Hoffman Estates, Illinois
I am writing to express my deep disappointment in the way Sears dealt with my layaway transaction. On Thursday, February 17, 2011, I initiated a layaway order for a Sony Bravia 60 Inch LCD TV, advertised in your weekly circular for the price of $1499.00 (Order Confirmation Num...
Entity
Categories: TVs & VCRs
19, Report:
#676048
Posted Date:
Dec 28 2010
Sears.com Sears Roebuck, Sears Holdings Sold my online order to a 3rd party without my knowledge or consent, doubled the price, the pkg was opened and pieces were missing and Sears refuses to get involved, refund or exchange Montana, Illinois
i purchased a google android through Sears.com as a Christmas gift for my daughter. Unknown to me, Sears sold my order to a 3rd party company. When the order arrived, the box was damaged, unwrapped/sealed and when I opened it parts were missing, there was no paperwork in the box, no...
Entity
Categories: Miscellaneous Electronics
20, Report:
#673898
Posted Date:
Dec 21 2010
Sears Holding Corporation Sears Sears.com, Sears Holding Corporation, and Sears has stolen money and refuses to refund it Internet
A few weeks prior to Christmas, I was searching for a Microsoft Kinect for my son. Most places were out, so I turned online and finally found one at Sears.com. I placed my order through Sears, including requesting (and paying for) expedited shipping. Sears happily deducted the money...
Entity
Categories: Miscellaneous Electronics
21, Report:
#587926
Posted Date:
Mar 31 2010
Sears.com Sears charged me twice for an order they had no intention of fulfilling Internet
I ordered 8 of an item and when the shipment came i only received 6. So I called and the call took almost an hour. The customer service rep said she would credit my order and then reorder and credit the difference (the item had went up in price) So she reorders.I see a charge for th...
Entity
Categories: Clothing Stores
22, Report:
#581990
Posted Date:
Mar 17 2010
Sears.com Sears Customer Service Dropouts! Hoffman Estates, Illinois
Ordered a dishwasher 11/24 as a gift for my brother, with a 11/29 delivery date, cost, 616.19 with installation. Delivery, f/up on 11/30 - advised to re-order, original order was cancelled for unknow reasons. The cost was higher - advised I would get ...
Entity
Categories: Credit Services